Why is Verizon Customer Service So Bad?

When it comes to customer service, expectations are straightforward: customers want prompt, efficient, and empathetic support. Unfortunately, Verizon’s customer service often falls short. The consequences are real: annoyed customers, lost business, and a tarnished brand. Let’s dive into the tangled wires of Verizon’s customer service woes. Insufficient Response and Poor Communication Ever been left to … Read more