Wow! This is cool.
Customer Service Manager is an e-magazine for customer service professionals and anyone interested in providing top-notch customer service. They are a leading customer Service website with over 40,000 visitors every month.
Other authors with books on this list are Ken Blanchard, Jeanne Bliss, Peggy Carlaw and Vasudha K. Deming. Their books are big sellers on Amazon.
The article was written by Kevin Stirtz