Social Media & Customer Service Do you really know what your customers want? Amazing Service GuyDecember 26, 2020 One of the biggest challenges any business organization faces is knowing what their customers want. It’s...
Social Media & Customer Service Scripts can ruin a business Amazing Service GuyDecember 11, 2020 A lot of companies make their employees use scripts as they work with their customers. This is a major pet...
Social Media & Customer Service Customer Service Example: Meet your customers where they are Amazing Service GuyOctober 12, 2020 Yesterday I emailed the company that makes the thermostat used in our house. It’ s big company, a major player...
Social Media & Customer Service Do you know companies like this? Amazing Service GuyOctober 6, 2020 Logically we know when customers complain, they’re giving us useful information. But emotionally we don’t...
Social Media & Customer Service Customer Retention Tip: Tell your customers what to expect Amazing Service GuyJuly 20, 2020 You might call it a brand promise. You might call it your Customer Service Standards. Some companies call it a...
Social Media & Customer Service Minnesota Public Radio knows how to engage customers Amazing Service GuyMay 10, 2020 A great way to serve your customers is to engage them. Get to know them. Learn who they are, what they think and...
Social Media & Customer Service Engage Your Customers by Having Fun Amazing Service GuyJanuary 20, 2020 Here is your Daily Dose of Amazing Service: Engage your customers by having fun And here are some...
Social Media & Customer Service Know what your customers want Amazing Service GuyJanuary 8, 2020 Here is your Daily Dose of Amazing Service: Know what your customers want And here are some additional...
Social Media & Customer Service Who Uses Twitter for Customer Service? Amazing Service GuyNovember 11, 2019 More and more companies are using social media tools, like Twitter, to engage and serve their customers better....
Social Media & Customer Service Connect with your customers Amazing Service GuySeptember 24, 2019 Here is your Daily Dose of Amazing Service: Connect with your customers And here are some additional thoughts...