Social Media & Customer Service Mitch Joel explains Web 2.0 (and why it matters) Amazing Service GuyOctober 14, 2022 Mitch Joel hates it when you say “Web 2.0“. I know. He told me. Okay, he didn’t actually tell me in...
Social Media & Customer Service Delivering Amazing Service – Boston Style Amazing Service GuyOctober 8, 2022 Recently my friends Chip Bell and John Patterson shared with me this story of amazing service. It’s from their...
Social Media & Customer Service Social media advice: Get real or go home Amazing Service GuySeptember 27, 2022 Chris Garrett wrote a post a while ago about being real vs. phony. Here’s what he says about real...
Social Media & Customer Service Google makes it official: Customer service matters Amazing Service GuyAugust 12, 2022 For years I have been preaching the gospel of customer service: Good customer feedback can increase...
Social Media & Customer Service Don’t communicate. Conversate. Amazing Service GuyAugust 6, 2022 Our friends at Dictionary.com define the word communicate this...
Social Media & Customer Service How to claim your Google Places page Amazing Service GuyJuly 29, 2022 Local businesses can do themselves a big favor by using the free yet effective internet marketing tool called...
Customer Experience 10 Ways to Turn Online Reviews into More Loyal Customers Amazing Service GuyJuly 11, 2022 Companies like Google, Yelp, UrbanSpoon, CitySearch and many others have made it easy and convenient for...
Social Media & Customer Service Social media tools to save you time Amazing Service GuyJune 25, 2022 If you use social media to connect with your customers you probably have a similar lament as many of us. It takes...
Social Media & Customer Service Customer service jobs still growing. Is social media the cause? Amazing Service GuyMay 5, 2022 Last month I wrote about an article that suggests social media is driving growth in customer service jobs. ...
Social Media & Customer Service Why customer service matters in SEO and Internet marketing Amazing Service GuyApril 6, 2022 My work focuses a little on getting new customers and a lot on getting them to come back. I believe the best marketing...