Category: Improve Customer Service

Kevin’s Amazing Customer Service rule# 29: Give them details. A sure-fire way to thrill your customers...

Yo, dude, don’t leave me hanging Every day the Internet makes it easier for people to connect....

Too often I hear people give bad advice to others about how to talk with new potential clients. Rather than focus...

A favorite place for my wife and I to go on weekends is the Mall of America (or as we like to call it: “MOA”)....

One of the best ways for a local businesses to increase customer loyalty is to get steady, positive reviews for...

Over 9 million times every month, someone does a Google search on the word “trust”. Google Trends shows a...

The idea of motivating employees to excel is as old as any topic in business. And some people would argue that...

Over the past few decades we have seen technology replace more and more people as we buy and use the things that...

There’s an old funny accurate cartoon that shows a king sending away a salesman because the king is facing an...

A few years ago AOL became the poster child for a special kind of customer abuse when a customer recorded his...