Category: Improve Customer Service

Here is your Daily Dose of Amazing Service… Always give your customers something And here are some...

Always do more than is required of you. -George S. PattonTarget: Patton: The Plot to Assassinate General...

“Service is the rent we pay for being. It is the very purpose of life, and not something you do in your spare...

Here is your Daily Dose of Amazing Service: Understand your purpose And here are some additional thoughts...

Here is your Daily Dose of Amazing Service: You are serving a customer, not a life sentence. Learn how to...

Today a trial in Duluth, MN (USA) continues. It’s a trial that, IMHO, should never have started. For...

“Care more than others think wise. Risk more than others think safe. Dream more than others think practical....

Very soon (46  days to be exact) we will begin Customer Service Week. This is an opportune time for you to show...

Listening is about trust and respect and involvement and information sharing more than it is about...

Customer Retention Tip: Ask your customers what they want. This is different than what they expect. What...