Category: Improve Customer Service

Here is your Daily Dose of Amazing Service: Do what your marketing says you will And here are some...

Amazing Customer Service Rule #3 When talking with a new customer give them your full name and get theirs right...

Many companies expect their employees to cross-sell and upsell customers. We see this all the time. Paying for a...

Here is your Daily Dose of Amazing Service: You are the company And here are some additional thoughts on...

Here is your Daily Dose of Amazing Service: Recognize your loyal customers And here are some additional...

Do it because you care And here are some additional thoughts on this topic… We all have the ability to...

Over the recent holiday weekend I played a a few games of checkers with my youngest nephews, the twins.  At six...

Amazing Customer Service Rule #19 Offer your customers solutions, not dead-ends. We all know not every...

Here is your Daily Dose of Amazing Service: Remember and use your customer’s name And here are some...

Here is your Daily Dose of Amazing Service: See things from your customer’s view And here are some...