Category: Improve Customer Service

Here is your Daily Dose of Amazing Service: Recognize others for delivering great customer service. And here...

“You have to perform at a consistently higher level than others. That’s the mark of a true professional....

“Delighted customers are the only advertisement everyone believes.” -Ron KaufmanAuthor of: UP Your...

About a month ago, I posted the results of a customer service survey I did last year. The number one thing...

“Our mission statement about treating people with respect and dignity is not just words but a creed we live by...

Has the Recession Improved Customer Service? We hear a lot of talk about how the recession has...

“Customer complaints are just feedback and feedback is priceless.” -Kevin StirtzAuthor of: More Loyal...

“Our only source of competitive advantage is our people and the service they provide.” -Carl...

Here is your Daily Dose of Amazing Service: Stay flexible when you work with your customers. And here are...

“Do what you say you are going to do, when you say you are going to do it, in the way you said you were going to...