Category: Improve Customer Service

“As far as customers are concerned, you are the company.” -Ron ZemkeAuthor of Managing Knock Your...

“When you do a little more, you stand out a lot more.” -Ron KaufmanAuthor of: UP Your...

“It’s easier to give customer service now…. than take customer complaints later.” -Dave...

“Profit in business comes from repeat customers, customers that boast about your project or service, and that...

“Thank your customers for complaining. It’s the most valuable feedback you get.” -Kevin StirtzAuthor...

“When you choose to be pleasant and positive in the way you treat others, you have also chosen, in most cases,...

“It is high time that the ideal of success should be replaced by the ideal of service.” -Albert...

“Giving frees us from the familiar territory of our own needs by opening our mind to the unexplained worlds...

“It is not the style of clothes one wears, neither the kind of automobile one drives, nor the amount of money...

“How often should you say thank you? Every time you get the chance.” -Carl SewellAuthor of: ...