Category: Improve Customer Service

“Repeat business or behavior can be bribed. Loyalty has to be earned.” -Janet Robinson Related...

“The secret to successful customer service starts with YES!” -Jeffrey GitomerAuthor of: Customer...

“This may seem simple, but you need to give customers what they want, not what you think they want. And, if you...

“Watch your thoughts, for they become words, Choose your words, for they become actions. Understand your...

Here is your Daily Dose of Amazing Service: Don’t multitask while helping your customer. And here are...

It seems whenever we talk about finding and targeting our customers, we focus on who they are. Are they young,...

The best way to find yourself is to lose yourself in the service of others. -Mahatma GandhiThe Essential...

The aim of marketing is to know and understand the customer so well the product or service fits him and sells...

Here is your Daily Dose of Amazing Service: Consistency builds trust. And here are some additional thoughts on...

“We see our customers as invited guests to a party, and we are the hosts. It’s our job every day to make every...