Category: Improve Customer Service

“Our mission statement about treating people with respect and dignity is not just words but a creed we live by...

Has the Recession Improved Customer Service? We hear a lot of talk about how the recession has...

“Customer complaints are just feedback and feedback is priceless.” -Kevin StirtzAuthor of: More Loyal...

“Our only source of competitive advantage is our people and the service they provide.” -Carl...

Here is your Daily Dose of Amazing Service: Stay flexible when you work with your customers. And here are...

“Do what you say you are going to do, when you say you are going to do it, in the way you said you were going to...

“Life is change. Growth is optional. Choose wisely.” -Karen Kaiser Clark Related Articles:...

Every once in a while I'll hear certain colleagues of mine complain about their 9 - 5 schedules from Monday - Friday....

Here is your Daily Dose of Amazing Service:   To improve customer service coach your peers And...

Too often we get so busy and focused managing our businesses that we forget life is supposed to be fun. I’m as...