Improve Customer Service Five Ways to Improve Customer Service Starting Today Amazing Service GuyDecember 6, 2022 There are substantial benefits for companies that improve their customer service. The good news is you don’t...
Improve Customer Service Customer Service Quote for May 6, 2009 Amazing Service GuyDecember 3, 2022 “Customer service is everyone’s job.” -Kevin StirtzAuthor of: More Loyal Customers: 21 Real World...
Improve Customer Service Customer Retention Tip: Let your employees be real Amazing Service GuyNovember 13, 2022 Too many managers think they can plan and script and train employees how to handle every customer situation....
Improve Customer Service Radio Shack Employee Charged with Hitting Customer Amazing Service GuyNovember 7, 2022 You know you’ve wanted to. We all have. “You want customer service, I’ll give you customer...
Improve Customer Service T-Mobile vs. the customer: Round two (the change-up) Amazing Service GuyNovember 4, 2022 T-Mobile vs. the customer: Round two (the change-up) This is second in a miniseries describing my...
Improve Customer Service T-Mobile vs. the customer: Round three (the foul-up) Amazing Service GuyOctober 23, 2022 This is the third in a short series of posts detailing my experience as a T-Mobile customer. My goal was to...
Improve Customer Service T-Mobile vs. the customer: Round four (getting stood-up) Amazing Service GuyOctober 17, 2022 This is the fourth in a series of articles that detail my recent experience as a T-Mobile customer. As an 8 year...
Improve Customer Service Gitomer tells how to attract and keep customers with value Amazing Service GuyOctober 11, 2022 Jeff Gitomer is best known to many as a sales guru but his message is equally important to anyone who wants to...
Improve Customer Service Remember What You Control (And What You Don’t) Amazing Service GuyOctober 5, 2022 Kevin’s Amazing Customer Service rule# 27: Remember What You Control (And What You Don’t) This has...
Improve Customer Service Be an Amazing Listener Amazing Service GuySeptember 24, 2022 Kevin’s Amazing Customer Service rule# 14: Be an Amazing Listener In a survey my company did...