Customer service training coming for New Jersey toll collectors
Customers have spoken and the New Jersey Turnpike Authority (NJTA) has listened. The NJTA claims to have very few...
Category: Customer Service Training
5 things your customer service training should cover
When you do a great job for your customers, your marketing is easy and cheap. And, to make sure your business...
Customer service webinar series scheduled
Parature announced their 2010 webinar series on customer service: The Nordstrom Way to Customer Service...
Dave Carroll and United Airlines Show Power of Social Media in Customer Service
When Dave Carroll was finally told by a United Airlines employee he would get no reimbursement for his broken...
Customer Service Trainers Workshop
by Kevin Stirtz This book is a complete customer service training program. Its practical learning...
