Category: Customer Service Skills

My wife and I are pet people. Our pets are our companions. So two years ago, when one of our two dogs died, we...

Kevin Stirtz’s Amazing Service Rule# 15: Don’t interrupt your customer when they’re talking to you. We...

Kevin Stirtz’s Amazing Customer Service Rule #46: To thrill your customers, do something positive and...

Kevin Stirtz’s Amazing Service Rule #48:   Thank your customers for complaining One of the...

 Kevin Stirtz’s Amazing Customer Service Rule #46:   To thrill your customers, do something...

Kevin Stirtz’s Amazing Service Rule #10 Respect their time. “Tick tock said the clock.” It seems the...

 The Internet has given us an ability to connect with others like we couldn’t have imagined 20 years ago. It’s...

Kevin Stirtz’s Amazing Customer Service Rule #47 Don’t multi-task when you’re helping a customer I know...

 Kevin Stirtz’s Amazing Customer Service Rule #11 Be Flexible In customer service, as with most things...

Here is your Daily Dose of Amazing Service: Acknowledge your customer’s presence. And here are some...