Customer Service Skills 8 Reasons to Feel Good About the Economy Amazing Service GuyNovember 21, 2022 Despite all the bad news we hear in the media, there are good things happening in our economy. You just have to...
Customer Service Skills Keep Your Customers by Avoiding Toxic Revenue Amazing Service GuyNovember 19, 2022 A couple months ago I was managing an event for a nonprofit I work with. Prior to the event our speaker indicated...
Customer Service Skills New Customers or Loyal Customers? Amazing Service GuyNovember 16, 2022 Today I was part of a panel discussion on BlogTalkRadio where we discussed which is more important: “Focus on...
Customer Service Skills Trump Teaches Apprentices about Customer Service Amazing Service GuyOctober 29, 2022 Today’s lesson on customer service comes from an unexpected source: Donald Trump and his show, “The...
Customer Service Skills Lie to Your Customers Amazing Service GuyOctober 26, 2022 Recently my wife and I stayed at a hotel in Duluth. We had fun but one experience remains in my memory more than...
Customer Service Skills Lowes still knows customer service Amazing Service GuyApril 15, 2022 Recently we had a new water softener and heater installed. And though I enjoy the good feeling I get from...
Customer Service Skills Misunderstanding is the natural state of our communication Amazing Service GuyApril 3, 2022 A while back I attended a seminar geared toward helping us manage change better in our organizations. One of the...
Customer Service Skills Winn-Dixie Customer service employees stop scam artist, save customer thousands Amazing Service GuyMarch 13, 2022 Last week AT&T showed why you should hire people who care. Their customer service employee literally saved her...
Customer Service Skills Customer service tips for all of us Amazing Service GuyMarch 1, 2022 Our Amazing customer service resource for this week is a post at the Toilet Paper Entrepreneur called: “60...
Customer Service Skills Advice for travel agencies Amazing Service GuyJanuary 12, 2021 Last weekend I spoke at the Ensemble Travel Group 2009 International Conference. It was held at the Fairmont Banff...