Customer Service News Customer service jobs on the rise Amazing Service GuyJanuary 11, 2022 Signs of economic recovery are all around us. But we still hear employment is weak and lagging. So, in the...
Customer Service News Multi-channel customer service study finds big companies failing Amazing Service GuyJanuary 8, 2022 With the exception of web self-service, all business sectors dropped in multi-channel customer service, according...
Customer Service News Amazing Customer Service Resource: Alltop Amazing Service GuyDecember 26, 2021 This week’s Amazing Customer Service Resource is as useful as it is fun. It’s the brainchild of Guy Kawsaki...
Customer Service News Never to part (with your customers) Amazing Service GuyDecember 8, 2021 In the movie, License to Wed, there’s a funny scene that offers a useful customer service lesson. A reluctant...
Customer Service News Minnesota auto dealer makes a bad deal worse Amazing Service GuyNovember 21, 2021 When I was a kid, a local car dealer had long-running advertising campaign centered on the tagline: “A better...
Customer Service News What’s most important? Amazing Service GuyNovember 10, 2021 A friend of mine helped me today. I had a minor decision to make yet I found myself stuck. So I asked her for...
Customer Service News Toyota has a customer service problem Amazing Service GuyOctober 11, 2021 A lot of people think Toyota has a quality problem these days. But I would say their biggest problem is a...
Customer Service News 2008 Customer Service Survey: Tell us what you think Amazing Service GuyJuly 27, 2021 We’re getting close to the end of 2008. And what a memorable year it has been. Of the many things I’ll...
Customer Service News Customers expect (and deserve) more Amazing Service GuyJanuary 18, 2021 If you’ve been paying attention, you know things have changed in the world of business. As customers, we are...
Customer Service News Amazing Service News: Radio, interviews, products and more! Amazing Service GuyDecember 2, 2020 Here are a few updates on what’s happening at Amazing Service headquarters these days. Kevin Stirtz...