Customer Service News Two Simple Rules for More Loyal Customers Amazing Service GuyOctober 12, 2019 I talk and write a lot about giving our customers what they want. Because if we fail to give them what they want...
Customer Service News Customer Service Carnivale: June 22, 2009 Amazing Service GuyAugust 23, 2019 Welcome to the June 22 edition of the Customer Service Carnivale. This week we have contributions from across the...
Customer Service News Give Your Customers a Great Experience Amazing Service GuyJune 20, 2019 One of the best ways to keep your customers coming back and get more referrals is to give your customers a great...
Customer Service News This Employee Understands the Extra Mile Amazing Service GuyJanuary 30, 2019 We know going the extra mile in customer service can help us do a better job and keep customer coming back....
Customer Service News You Won’t Get that on United Airlines… Amazing Service GuyJanuary 27, 2019 Part of serving your customers well is giving them a positive and memorable experience. In fact that’s the...
Customer Service News Gallery Furniture Succeeds with Customer Service Amazing Service GuyNovember 20, 2018 Here’s a new video featuring comments from Steve Salazar, of Gallery Furniture, a big furniture store in Houston,...
Customer Service News Dell’s Steve Schuckenbrock Discusses Customer Service (Sort of) Amazing Service GuyOctober 30, 2018 (Note: This interview was done by ComputerWorld. Schuckenbrock was CIO of Dell at the time of the...
Customer Service News How Would Your Phone Calls Look in Person? Amazing Service GuyOctober 18, 2018 We all know what the typical customer service call center experience is like. It’s so entrenched in our culture,...
Customer Service News Amazing Service Guy Named Top 25 Author by CustomerThink.com Amazing Service GuyOctober 9, 2018 The nice people at CustomerThink.com have listed me as one of their Top 25 Authors! This group of...
Customer Service News Amazing Service Guy on Blog Talk Radio Amazing Service GuySeptember 22, 2018 On March 5, I will be participating in a panel discussion on Blog Talk Radio. It’s called:...