Category: Customer Service Complaints 

Here is your Daily Dose of Amazing Service: After a complaint, promise to do better. And here are some...

Here is your Daily Dose of Amazing Service: When handling a customer complaint, ask them how you can make...

Here is your Daily Dose of Amazing Service: When handling a customer complaint, let them vent. And here are...

Customer complaints. The term is enough to make our hearts pump and our blood pressure jump. We hate dealing with...

Customer complaints. The term is enough to make our hearts pump and our blood pressure jump. We hate dealing with...

Here is your Daily Dose of Amazing Service: Make it personal but don’t take it personally. And here are some...

Here is your Daily Dose of Amazing Service: When handling a customer complaint, apologize and mean it. And here...

Here is your Daily Dose of Amazing Service: When handling a customer complaint, listen completely. And here...

Here is your Daily Dose of Amazing Service: When handling a customer complaint, assure them you’ll fix the...

When a customer is complaining, it’s natural to want to explain why something went wrong. Sometimes it’s a...