Best B2B Social Media Accounts: A Guide to Excellence

Online B2B marketing doesn’t have to be mundane. In fact, some companies have mastered the art of engaging B2B audiences on social media. With 75% of B2B buyers using social media for purchasing decisions, it’s crucial for brands to be present and active on the right platforms. Let’s dive into some stellar examples of B2B companies acing their social media game.

Best B2B Social Media Accounts Examples

1. IBM

IBM brilliantly uses social media to highlight its rich legacy in the tech world. By sharing nostalgic photos and videos of past products on Instagram, they not only evoke trust but also establish their longstanding credibility. Their storytelling approach, featuring employee experiences and insights into complex topics like quantum computing, underscores their commitment to innovation and trust.

2. Mailchimp

When it comes to creative design, Mailchimp is a frontrunner. Their vibrant and interactive graphics on platforms like LinkedIn and Instagram are not just eye-catching but also encourage user interaction. Their strategy during the COVID-19 pandemic, showcasing remote work culture, resonated with many businesses, offering them valuable insights into virtual team bonding.

3. Hubspot

Hubspot is a beacon for those seeking valuable content on social media. By regularly posting insightful resources and research, they’ve positioned themselves as a thought leader in the industry. Their focus isn’t just on promoting their products but genuinely helping professionals. Their interactive approach, especially in engaging with comments, fosters a strong sense of community.

4. Shopify

Shopify has harnessed the power of YouTube to cater to its target audience. Their “How To” videos and tutorials are tailored for digital entrepreneurs, providing them with valuable resources. By sharing success stories, they inspire potential entrepreneurs, positioning themselves as an indispensable tool for budding businesses.

5. Zoom

The pandemic-induced surge in Zoom users saw the company amplifying its social media efforts. They focused on offering tips and training, ensuring users felt comfortable with their platform. Their approach to highlighting new features and emphasizing customer support stands out, making them a favorite among many businesses.

6. Dropbox

Dropbox takes a personalized approach on LinkedIn. By spotlighting their employees using the hashtag #LifeInsideDropbox, they offer an authentic glimpse into their company culture. This not only humanizes the brand but also showcases the passion and enthusiasm of the people behind it.

7. Cloudera

In the cloud software realm, Cloudera stands out with its innovative social media strategies. Their use of LinkedIn Live for discussions on data handling and their employee advocacy program powered by EveryoneSocial exemplify their forward-thinking approach. Such strategies amplify their reach and engagement, fostering stronger customer relationships.

8. Adobe

Adobe taps into the power of user-generated content on Instagram, showcasing creations made using their tools. This strategy not only promotes their products but also celebrates and recognizes their user community. Their employee engagement on social media further amplifies their brand reach and engagement.

9. Micro Focus

Micro Focus connects its services to real-life benefits. Their emotionally resonant posts and genuine customer stories set them apart from other software providers. By addressing broader issues like time-saving and mental health benefits, they establish a caring and trustworthy presence online.

Top Platforms and Tools for B2B Social Media

Choosing the right platform is crucial for B2B content marketing. Each platform offers unique features and caters to specific audience types.

LinkedInThe go-to platform for professionals. Ideal for connecting with decision-makers and sharing business insights.
TwitterPerfect for real-time engagement and brand awareness. Great for tracking brand conversations and sentiments.
FacebookWhile more B2C-oriented, its vast user base makes it relevant for B2B as well. Useful for ads and building community.
YouTubeThe hub for video content. Ideal for tutorials, product demos, and brand storytelling.
InstagramFor brands with a strong visual identity. Stories, polls, and high-quality visuals reign supreme here.

Once you’ve chosen your platforms, tools like Canva for graphics, Giphy for GIFs, EveryoneSocial for employee advocacy, and Buzzsumo for content insights can elevate your social media game.

Frequently Asked Questions

1. Why is B2B social media marketing important?

B2B social media marketing is crucial because it allows brands to connect directly with other businesses, establish their industry authority, and foster meaningful relationships. With the majority of B2B buyers using social media in their purchasing decisions, having a strong online presence aids in brand visibility and engagement.

2. How do B2B social media strategies differ from B2C strategies?

While both strategies aim to engage and convert their respective audiences, B2B strategies often focus more on showcasing expertise, thought leadership, and building professional relationships. B2C strategies, on the other hand, may prioritize entertainment, lifestyle content, and direct promotions to appeal to individual consumers.

3. Which social media platform is best for B2B marketing?

While each platform has its strengths, LinkedIn is widely regarded as the primary platform for B2B marketing due to its professional audience and business-oriented content. However, depending on the brand and its target audience, other platforms like Twitter, YouTube, or even Instagram might be equally effective. It’s essential to understand where your target audience spends their time and tailor your strategy accordingly.


With the right strategy and tools, B2B social media marketing can be as engaging and effective as B2C. By learning from the best and understanding your audience, you can craft a compelling online presence that drives growth and fosters genuine connections.