In a five minute stretch he gave two commands, issued four orders and made three extra requests. He did it all with a sour look on his face and not a “thank you” or “please” in sight. Not once did he even try to sound conversational, courteous or cheerful.
He treated the sub shop employee worse than I treat my dog. Of course my dog gets royal treatment in our house, but you get the idea.
The first rule of Amazing Customer Service is to treat everyone well. This applies to customers as well as employees. Remember this because karma counts. When you are the customer, make someone’s day and be the customer you would want to work with.