Here is your Daily Dose of Amazing Service:
Be passionate about customer feedback
And here are some additional thoughts on this topic…
Recently I was chatting online with a guy who does web design and software development. I was evaluating one of his products. At one point I asked him if he wanted feedback and if so how he preferred to get it.
His response: “I want all feedback!”
I love this. He’s actually passionate about getting feedback. This is a refreshing change from many people who avoid customer feedback like a virus.
The more customer feedback you get, the more opportunities you have to improve your business. And if you’re passionate about getting feedback, you’ll probably get more.