Be passionate about customer feedback

Here is your Daily Dose of Amazing Service:

Be passionate about customer feedback

And here are some additional thoughts on this topic…

Recently I was chatting online with a guy who does web design and software development. I was evaluating one of his products. At one point I asked him if he wanted feedback and if so how he preferred to get it.

His response: “I want all feedback!”

I love this. He’s actually passionate about getting feedback. This is a refreshing change from many people who avoid customer feedback like a virus.

The more customer feedback you get, the more opportunities you have to improve your business. And if you’re passionate about getting feedback, you’ll probably get more.

The article was written by Kevin Stirtz