Amazing Service Guy, Author at Improve Customer Service Skills

Remarkable Customer Service Means Leaving the Spam in the Can

We hear a lot about spam (the technology kind, not the food product) but usually it’s in the context of email. Most...

Customer Service Training Products Here are some of the customer service training products and services...

The buzz in the world of coffee these days is not being produced by caffeine intake. It’s generated by the...

We all know it’s important to have loyal customers. But do you know how important it is? A study by Bain...

Customer Service Book Review: Customer Satisfaction is Worthless, Customer Loyalty is Priceless… by Jeff...

This week I am (once again) hosting the Customer Service Carnivale. And, because it’s Memorial Day, here’s a...

“We can always choose to be Amazing.” -Kevin StirtzAuthor of: More Loyal Customers: 21 Real World Lessons...

This complete customer service raining guide saves you time and money while helping your organization improve...

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