Customer Service Skills Survey Coaching Can Ruin a Good Customer Relationship Amazing Service GuySeptember 21, 2018 Recently we bought a new Mazda. I’ve always liked the Mazda brand because they understand their...
Customer Experience Dairy Queen Manager Shows True Leadership Amazing Service GuySeptember 20, 2018 Not long ago a young man from Hopkins, MN did something Amazing at the Dairy Queen shop he manages. It wasn’t...
Customer Experience Is Your Company Delivering the Right Experience Amazing Service GuySeptember 19, 2018 I surf the Internet a lot. As a writer and speaker, it comes with the territory. And I don’t mind, except...
Uncategorized Customer Service Better than Sex? Amazing Service GuySeptember 18, 2018 Over the years many it’s been suggested many things are “better than sex”. I recall (fondly) a...
Improve Customer Service Remember to Have Fun Amazing Service GuySeptember 17, 2018 Too often we get so busy and focused managing our businesses that we forget life is supposed to be fun. I’m as...
Customer Service Skills Twitter Beats Customer Support at Comcast Amazing Service GuySeptember 16, 2018 Yesterday while surfing the web I noticed it was very slow. So I did a little research and discovered the...
Customer Service Skills We Always Have Choice to Deliver Amazing Service Amazing Service GuySeptember 15, 2018 “Happiness is not by chance, but by choice.” - Jim Rohn A while ago I was talking with some...
Customer Service Skills Companies Still Need to Improve Service Says New Report Amazing Service GuySeptember 14, 2018 Today my company published a new report on customer service. It’s called: “The State of Customer Service”...
Customer Service Skills Little Things Make the Difference Amazing Service GuySeptember 13, 2018 Last week I got a call from a hotel employee confirming the headcount for an event I was responsible for....
Customer Experience Black Jack Pizza Should Win a Customer Service Award Amazing Service GuySeptember 12, 2018 On a recent YouTube jaunt, I found this “customer service” video. It’s funny because of the setup. The...