Amazing Service Guy, Author at Improve Customer Service Skills

Six Steps to More Loyal Customers

We all know it’s important to have loyal customers. But do you know how important it is? A study by Bain...

Customer Service Book Review: Customer Satisfaction is Worthless, Customer Loyalty is Priceless… by Jeff...

This week I am (once again) hosting the Customer Service Carnivale. And, because it’s Memorial Day, here’s a...

“We can always choose to be Amazing.” -Kevin StirtzAuthor of: More Loyal Customers: 21 Real World Lessons...

This complete customer service raining guide saves you time and money while helping your organization improve...

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