Using Twitter for Customer Service
Twitter is fast becoming the Internet’s sexiest communication platform. And for good reason. It’s...
Author: Amazing Service Guy
Do Your Favorite Companies Use Twitter for Customer Service?
One of the most powerful uses of Twitter is it’s ability to help businesses organizations and their customers...
Deliver Better Customer Service by Having Fun
Here is your Daily Dose of Amazing Service: Have fun today! And here are some additional thoughts on this...
Using Twitter for Customer Service: 6 Reasons to Consider it in Your Business
Twitter keeps getting more popular, more useful and more valuable to companies. It is becoming a...
How to Handle Customer Complaints: Tip 1
Here is your Daily Dose of Amazing Service: When handling a customer complaint, listen completely. And here...
For More Loyal Customers, Manage Your Points of Experience
Our companies are created by every action taken by employees. These actions create Points of Experience (POE)....
Has the Recession Improved Customer Service?
Has the Recession Improved Customer Service? We hear a lot of talk about how the recession has...
How to Handle Customer Complaints: Tip 5
Here is your Daily Dose of Amazing Service: When handling a customer complaint, assure them you’ll fix the...
Do Your Customers Use Twitter? (How to Find Out)
With all the buzz about Twitter as a customer service tool and many well known companies diving in, you...
Customer Service Book Review: Monday Morning Customer Service
Customer Service Book Review: Monday Morning Customer Service by David Reed and David Cottrell Monday Morning...
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