Amazing Service Guy, Author at Improve Customer Service Skills

Treat your customers like special guests

Here is your Daily Dose of Amazing Service: Treat your customers like special guests And here are some...

Champions keep playing until they get it right. -Billie Jean King Related Articles: Customer Service...

These days a lot of us talk about customer retention. And we should. It’s a big deal. If our customers are...

One of the principles of Amazing Customer Service is to talk with your customers. So I do this. Since my...

Learn to say thank you every time. -Jill Griffin Author of: Customer Loyalty: How to Earn It, How to...

We see our customers as invited guests to a party, and we are the hosts. It’s our job every day to make every...

We all have bad days. You know them. The days we’d rather just stay home. Or be anywhere but at work. It’s...

Once again, the ‘Net is abuzz with chatter about a hot new mobile phone product from a well-respected industry...

The best way to keep your customers coming back is by giving them what they want. And the best way to know what...

A sale is not something you pursue, it is something that happens to you while you are immersed in serving your...

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