Radio Shack Employee Charged with Hitting Customer
You know you’ve wanted to. We all have. “You want customer service, I’ll give you customer...
Author: Amazing Service Guy
T-Mobile vs. the customer: Round two (the change-up)
T-Mobile vs. the customer: Round two (the change-up) This is second in a miniseries describing my...
Customer feedback can improve products and services
Here is your Daily Dose of Amazing Service: Customer feedback can improve products and services And here...
Trump Teaches Apprentices about Customer Service
Today’s lesson on customer service comes from an unexpected source: Donald Trump and his show, “The...
Lie to Your Customers
Recently my wife and I stayed at a hotel in Duluth. We had fun but one experience remains in my memory more than...
T-Mobile vs. the customer: Round three (the foul-up)
This is the third in a short series of posts detailing my experience as a T-Mobile customer. My goal was to...
T-Mobile vs. the customer: Round four (getting stood-up)
This is the final post in a short series that describes my recent experience as a T-Mobile customer. The...
T-Mobile vs. the customer: Round four (getting stood-up)
This is the fourth in a series of articles that detail my recent experience as a T-Mobile customer. As an 8 year...
Mitch Joel explains Web 2.0 (and why it matters)
Mitch Joel hates it when you say “Web 2.0“. I know. He told me. Okay, he didn’t actually tell me in...
Gitomer tells how to attract and keep customers with value
Jeff Gitomer is best known to many as a sales guru but his message is equally important to anyone who wants to...
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