Amazing Service Guy, Author at Improve Customer Service Skills

Seven steps to more customer referrals

One of the best ways to increase revenue and profits in a tough economy is to get more new customers who are...

If you don’t care, your customer never will. -Marlene Blaszczyk Related Articles: Customer...

Here is your Daily Dose of Amazing Service: Motivate yourself to deliver Amazing Customer Service And...

Some of the best advice is passed on from person to person and generation to generation in the form of quotes....

Here is your Daily Dose of Amazing Service: It’s okay to say “no” And here are some additional...

If you make customers unhappy in the real world, they might each tell six friends. If you make customers unhappy on...

If I pick up the phone, I accept the responsibility to ensure the caller is satisfied, no matter what the issue...

Here is your Daily Dose of Amazing Service: Treat everyone well And here are some additional thoughts on...

When a Japanese manufacturer was asked by his North American counterpart, “What is the best language in which...

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