Focus on Solutions for Your Customer, Not Dead Ends
Here is your Daily Dose of Amazing Service: Focus on solutions for your customer, not dead ends And here...
Author: Amazing Service Guy
Who Uses Twitter for Customer Service?
More and more companies are using social media tools, like Twitter, to engage and serve their customers better....
The Smart Marketing Formula – Part 1
A while ago, I wrote about something I called the “Magic Marketing Formula”. Here it is in a slightly...
Customer Service Quote for July 6, 2009
“Repeat business or behavior can be bribed. Loyalty has to be earned.” -Janet Robinson Related...
Customer Service Quote for July 7, 2009
“The secret to successful customer service starts with YES!” -Jeffrey GitomerAuthor of: Customer...
Customer Service Quote for July 8, 2009
“This may seem simple, but you need to give customers what they want, not what you think they want. And, if you...
Customer Service Quote for July 9, 2009
“Watch your thoughts, for they become words, Choose your words, for they become actions. Understand your...
The Perils of Too Much Technology
We’re all used to talking with automated systems when we call customer service at most companies. It’s become...
Create a Daily Reminder of Amazing Customer Service
Here is your Daily Dose of Amazing Service: Create a daily reminder of amazing customer service. And here...
Put the Mouse Down! An Easy Way to Improve Customer Service
Here is your Daily Dose of Amazing Service: Don’t multitask while helping your customer. And here are...
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