Do what your marketing says you will
Here is your Daily Dose of Amazing Service: Do what your marketing says you will And here are some...
Author: Amazing Service Guy
Give customers your complete attention
Amazing Customer Service Rule #6 Give customers your complete attention. Customers consistently tell us...
Plant your flag
Here is your Daily Dose of Amazing Service: Plant your flag And here are some additional thoughts on this...
Ask your customers these three questions…
Here is your Daily Dose of Amazing Service: Ask your customers these three questions… And here are some...
Give them your name first
Amazing Customer Service Rule #3 When talking with a new customer give them your full name and get theirs right...
Social media rescues customers before company does
Yesterday evening my anti-virus software went crazy. It started finding viruses all over my netbook. After several...
Customer Service Quote for November 23, 2009
“A little knowledge that acts is worth infinitely more than much knowledge that is idle.” -Kahlil...
Customer Service Quote for December 2, 2009
“Not the maker of plans and promises, but rather the one who offers faithful service in small matters....
Customer Service Quote for December 3, 2009
“They’ll never get it their way if we always do it our way.” -Mike LaneAuthor of The Wisdom of Yawdy...
Don’t upsell or cross-sell
Many companies expect their employees to cross-sell and upsell customers. We see this all the time. Paying for a...
Page 1 of 49
