Amazing Service Guy, Author at Improve Customer Service Skills

Offer your customers solutions not dead-ends

Amazing Customer Service Rule #19 Offer your customers solutions, not dead-ends. We all know not every...

Amazing Customer Service Rule #35: Never let your customer repeat themselves. A common complaint customers...

“Don’t worry so much who your customers are. Focus on what they want.” -Kevin Stirtz Related...

“A sale is not something you pursue, it is something that happens to you while you are immersed in serving your...

The last time I got an email from my library it was about an overdue book. The email arrived a couple days AFTER...

Here is your Daily Dose of Amazing Service: Remember and use your customer’s name And here are some...

Here is your Daily Dose of Amazing Service: See things from your customer’s view And here are some...

Here is your Daily Dose of Amazing Service: Don’t leave your customers wondering And here are some...

“Championship customer service isn’t a matter of what you think it is. It matters what the customer says it...

Here is your Daily Dose of Amazing Service: Educate your customers And here are some additional thoughts...

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