Social Media & Customer Service Google makes it official: Customer service matters Amazing Service GuyAugust 12, 2022 For years I have been preaching the gospel of customer service: Good customer feedback can increase...
Social Media & Customer Service Don’t communicate. Conversate. Amazing Service GuyAugust 6, 2022 Our friends at Dictionary.com define the word communicate this...
Customer Experience Target fails, Starbucks thrills in real world customer service Amazing Service GuyAugust 3, 2022 Top Ten Real World Customer Experiences Sometimes it’s fun (and helpful) to take our customer service...
Improve Customer Service Freeziac brings customers back with fun experience Amazing Service GuyJuly 31, 2022 A favorite place for my wife and I to go on weekends is the Mall of America (or as we like to call it: “MOA”)....
Social Media & Customer Service How to claim your Google Places page Amazing Service GuyJuly 29, 2022 Local businesses can do themselves a big favor by using the free yet effective internet marketing tool called...
Improve Customer Service Yelp can help local businesses get more customers. Amazing Service GuyJuly 26, 2022 One of the best ways for a local businesses to increase customer loyalty is to get steady, positive reviews for...
Improve Customer Service Use Trust to increase customer loyalty Amazing Service GuyJuly 23, 2022 Over 9 million times every month, someone does a Google search on the word “trust”. Google Trends shows a...
Customer Service Training Customer Service Training Tool Kit Amazing Service GuyJuly 20, 2022 Create and deliver great customer service training in less time and for less money The Customer Service...
Customer Experience Strong Service Recovery Needs to Be Timely Amazing Service GuyJuly 17, 2022 A colleague shared a story with me about a poor customer experience they had in a restaurant. A group of...
Improve Customer Service How do you motivate employees? Amazing Service GuyJuly 14, 2022 The idea of motivating employees to excel is as old as any topic in business. And some people would argue that...