About 15 years ago a bright guy from Minnesota started building a website to help people manage their organizations better. Carter McNamara, of Authenticity Consulting, LLC, had the idea long before most of us even knew what the Internet was. Even better, he stuck with it and built a popular and useful resource that is completely free.
It’s called: ManagementHelp.org
Today this website gets over 1 million visitors every month. It has an Alexa ranking of 26,392. I’d say he found a need and filled it very well.
When you go to ManagementHelp.org, make sure you have some time to look around. Or bookmark so you can return later. It has a lot of information. It lists resources in 75 different topics (including Customer Service). Many of the articles are in-depth and come straight from Carter McNamara’s work as a consultant. Others are links to articles, tools and other resources.
if you’re looking for a wide range of useful management information, ManagementHelp.org is a good place to start.