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Improve Customer Service Skills | Amazing Service Guy

Month: May 2022

Customer Experience

Choosing service means choosing responsibility

Amazing Service GuyMay 29, 2022
A while ago I wrote about a book called: “Choosing Civility”. One thing I like about the book is that it puts...
Improve Customer Service

The link between customer service and customer loyalty

Amazing Service GuyMay 26, 2022
It seems natural customer loyalty would follow good service. If you get what you want and you are treated right,...
Improve Customer Service

Enough about me, let’s talk about me.

Amazing Service GuyMay 23, 2022
Several times a year I get a CD from a well-known PR consultant. She is a very aggressive and consistent promoter...
Improve Customer Service

Understand what your customers want from you

Amazing Service GuyMay 20, 2022
Every business exists to help people accomplish something. If we fail at that then our business will not be...
Improve Customer Service

Here’s what real customers say about customer service.

Amazing Service GuyMay 17, 2022
Every company is (or should be) concerned about how they serve their customers. But many company leaders and...
Customer Service Complaints 

Forget labels

Amazing Service GuyMay 14, 2022
Think about how we often describe our customers. We might label them as difficult, angry, rude, uninformed,...
Customer Experience

Details keep your customers coming back

Amazing Service GuyMay 11, 2022
One of the best ways to keep your customers coming back is by offering them details. The more specific you can...
People & Relationships

Here’s the most important secret to success

Amazing Service GuyMay 8, 2022
Over the past few years I’ve been lucky. I have been reminded of the most important thing we can all do to be...
Social Media & Customer Service

Customer service jobs still growing. Is social media the cause?

Amazing Service GuyMay 5, 2022
Last month I wrote about an article that suggests social media is driving growth in customer service jobs. ...
Customer Service Complaints 

How about 25% off your next order?

Amazing Service GuyMay 2, 2022
I admit I’m rather a demanding consumer. I’m pretty sure I get it from my mom. She’s one of the world’s...

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Recent Posts

  • Customer Service Training Workshop in Tahoe
  • Customer Service Week 2013 News and Notes
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  • Five Ways to Improve Customer Service Starting Today
  • Customer Service Quote for May 6, 2009

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