Customer Service Training Customer service training coming for New Jersey toll collectors Amazing Service GuyApril 30, 2022 Customers have spoken and the New Jersey Turnpike Authority (NJTA) has listened. The NJTA claims to have very few...
Improve Customer Service Use faith and frustration to improve Amazing Service GuyApril 27, 2022 The biggest reason we don’t accomplish what we want in our businesses (and, in our personal lives) is we’re not...
Customer Feedback Smart companies make customer feedback easy and convenient Amazing Service GuyApril 24, 2022 I’m sick and tired of surveys. I’m tired of being interrupted at home or in my office by the caller who expects...
Customer Service Training 5 things your customer service training should cover Amazing Service GuyApril 21, 2022 When you do a great job for your customers, your marketing is easy and cheap. And, to make sure your business...
Improve Customer Service Here’s how to have real customer loyalty Amazing Service GuyApril 18, 2022 Just about every company wants more loyal customers. Many think the way to increase loyalty is with bribes. Not...
Customer Service Skills Lowes still knows customer service Amazing Service GuyApril 15, 2022 Recently we had a new water softener and heater installed. And though I enjoy the good feeling I get from...
Improve Customer Service Forget revenue. Focus on serving your customers well. Amazing Service GuyApril 12, 2022 Earlier this year I was talking with a business owner about his company’s business planning. He had spent a...
Improve Customer Service 23 Ideas to be a better boss Amazing Service GuyApril 9, 2022 The only way to have a healthy, sustainable business is to be a good leader for your employees. You need them to run...
Social Media & Customer Service Why customer service matters in SEO and Internet marketing Amazing Service GuyApril 6, 2022 My work focuses a little on getting new customers and a lot on getting them to come back. I believe the best marketing...
Customer Service Skills Misunderstanding is the natural state of our communication Amazing Service GuyApril 3, 2022 A while back I attended a seminar geared toward helping us manage change better in our organizations. One of the...