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Improve Customer Service Skills | Amazing Service Guy

Month: April 2022

Customer Service Training

Customer service training coming for New Jersey toll collectors

Amazing Service GuyApril 30, 2022
Customers have spoken and the New Jersey Turnpike Authority (NJTA) has listened. The NJTA claims to have very few...
Improve Customer Service

Use faith and frustration to improve

Amazing Service GuyApril 27, 2022
The biggest reason we don’t accomplish what we want in our businesses (and, in our personal lives) is we’re not...
Customer Feedback

Smart companies make customer feedback easy and convenient

Amazing Service GuyApril 24, 2022
I’m sick and tired of surveys. I’m tired of being interrupted at home or in my office by the caller who expects...
Customer Service Training

5 things your customer service training should cover

Amazing Service GuyApril 21, 2022
When you do a great job for your customers, your marketing is easy and cheap. And, to make sure your business...
Improve Customer Service

Here’s how to have real customer loyalty

Amazing Service GuyApril 18, 2022
Just about every company wants more loyal customers. Many think the way to increase loyalty is with bribes. Not...
Customer Service Skills

Lowes still knows customer service

Amazing Service GuyApril 15, 2022
Recently we had a new water softener and heater installed.  And though I enjoy the good feeling I get from...
Improve Customer Service

Forget revenue. Focus on serving your customers well.

Amazing Service GuyApril 12, 2022
Earlier this year I was talking with a business owner about his company’s business planning. He had spent a...
Improve Customer Service

23 Ideas to be a better boss

Amazing Service GuyApril 9, 2022
The only way to have a healthy, sustainable business is to be a good leader for your employees. You need them to run...
Social Media & Customer Service

Why customer service matters in SEO and Internet marketing

Amazing Service GuyApril 6, 2022
My work focuses a little on getting new customers and a lot on getting them to come back. I believe the best marketing...
Customer Service Skills

Misunderstanding is the natural state of our communication

Amazing Service GuyApril 3, 2022
A while back I attended a seminar geared toward helping us manage change better in our organizations. One of the...

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Recent Posts

  • Customer Service Training Workshop in Tahoe
  • Customer Service Week 2013 News and Notes
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  • Five Ways to Improve Customer Service Starting Today
  • Customer Service Quote for May 6, 2009

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