People & Relationships AT&T customer service employee saves customer’s life Amazing Service GuyFebruary 26, 2022 Here’s a perfect example of why companies should hire smart people who care. Recently an AT&T...
Improve Customer Service Deliver better customer service by being prepared Amazing Service GuyFebruary 23, 2022 One of the best ways to keep customers coming back more often is by living the old Boy Scout motto: Be...
Improve Customer Service Customer service tip: Don’t insult your customers Amazing Service GuyFebruary 20, 2022 Don’t insult your customers. I know this sounds pretty obvious. Why would any of us insult our customers...
Social Media & Customer Service Who’s Talking About YOUR Company? Amazing Service GuyFebruary 17, 2022 About two-thirds of the times we write about a specific company, we get a comment or some sort of feedback from...
Customer Service Books Top 10 Customer Service Books Amazing Service GuyFebruary 14, 2022 Here are ten of the best customer service books available. If you are looking to improve customer service, handle...
Improve Customer Service 7 things customers hate Amazing Service GuyFebruary 11, 2022 As we left the Cracker Barrel that night, I asked my wife how she would rate our customer experience as we paid...
Social Media & Customer Service Social media drives customer service job growth Amazing Service GuyFebruary 8, 2022 After looking at the trend data yesterday from Indeed.com, I ran across a post that also referenced customer...
Improve Customer Service Connect with your customers on their terms Amazing Service GuyFebruary 5, 2022 Last night I had a fun (and lengthy) text conversation with one of my nieces. She’s in college and 5 hours away so we...
Social Media & Customer Service Customer Feedback is Easy and Free Amazing Service GuyFebruary 2, 2022 If you want to deliver good great Amazing customer service, the first thing you need to know is what your...