Customer Experience Be the customer you’d want to work with Amazing Service GuyJanuary 31, 2022 I was standing in line at my favorite sub shop. I cringed every time the guy next to me spoke. “I want...
Customer Service News Amazing Customer Service Resource: WBSOnline.com Amazing Service GuyJanuary 29, 2022 Here’s a web resource that has useful customer service information, and a whole lot more. Actually it has over...
Customer Feedback Google’s strength is offering value, engaging customers Amazing Service GuyJanuary 26, 2022 In the last 24 hours, the ‘net has been abuzz with Google’s admission that their SEO is not as good as it...
Improve Customer Service For More Loyal Customers, Focus on What You Do Best Amazing Service GuyJanuary 23, 2022 “I’m not that kind of angel” -John Travolta in “Michael” One of my favorite actors is John...
Customer Service News Customer service and calorie counts Amazing Service GuyJanuary 20, 2022 Three Florida legislators have proposed a bill that would require restaurants to list calorie counts on their...
Customer Service News Should you pay employees for better customer service? Amazing Service GuyJanuary 17, 2022 When talking with business owners and managers, the topic of cash incentives arises every now and then. Some...
Customer Service News Amazing Service Resource: ManagementHelp Amazing Service GuyJanuary 14, 2022 About 15 years ago a bright guy from Minnesota started building a website to help people manage their...
Customer Service News Customer service jobs on the rise Amazing Service GuyJanuary 11, 2022 Signs of economic recovery are all around us. But we still hear employment is weak and lagging. So, in the...
Customer Service News Multi-channel customer service study finds big companies failing Amazing Service GuyJanuary 8, 2022 With the exception of web self-service, all business sectors dropped in multi-channel customer service, according...
Customer Feedback Use customer service standards to engage customers and employees Amazing Service GuyJanuary 5, 2022 A while ago I was engaged to do a customer service seminar for a city. One of the things they wanted to talk...