Improve Customer Service Thank your customers when they make your job easier Amazing Service GuySeptember 30, 2021 Here’s a quick and easy way to have better experiences when you help your customers. This is especially useful...
Customer Service Books Cool Book of the Day Award Given to “More Loyal Customers” Amazing Service GuySeptember 27, 2021 Hey, wanna hear something cool? My newest book has received the “Cool Book of the Day” award. Totally...
Improve Customer Service Do you find this as funny as I do? Amazing Service GuySeptember 24, 2021 On an all-too-frequent basis, I get emails like this: Do you wish you could increase your online...
People & Relationships What kind of customer are you? Amazing Service GuySeptember 21, 2021 Sometimes people who focus on improving customer service forget that the lessons apply to everyone. This includes...
Improve Customer Service Is your luggage getting treated better by airlines? Amazing Service GuySeptember 18, 2021 As customers, we understand prices on most things we buy tend to go up over time. It’s part of the cost of...
People & Relationships We choose our attitudes and our actions Amazing Service GuySeptember 15, 2021 Here is your Daily Dose of Amazing Service: We choose our attitudes and our actions And here are some...
Customer Experience Give your customer a cookie Amazing Service GuySeptember 12, 2021 Here is your Daily Dose of Amazing Service: Give your customer a cookie And here are some additional...
Improve Customer Service Ask Open-Ended Questions Amazing Service GuySeptember 9, 2021 Amazing Service Rule# 13: “Ask open-ended questions.” One of the most important ways we serve our...
People & Relationships Your first contact sets the bar for customer expectations Amazing Service GuySeptember 6, 2021 Here is your Daily Dose of Amazing Service: Your first contact sets the bar for customer expectations And...
Improve Customer Service Are You All In? Amazing Service GuySeptember 3, 2021 I was at a meeting last week where a man I respect used the term “all in”. He used it in a relevant, powerful...