February 2021 - Improve Customer Service Skills

Customer Service Quote for October 21, 2009

"Before you satisfy many, learn to delight each one.” -Ron KaufmanAuthor of: UP Your Service! Related...

Poor customer service from airlines is legendary. It’s cliche. It’s so common that when we do get great...

If you’ve read much of my work, you know a big part of what I preach is that Amazing customer service...

Here is your Daily Dose of Amazing Service: Be the best at what you do And here are some additional...

One of the biggest mistakes business people make is thinking they know what their customers want, but not really...

“The two most powerful things in existence: a kind word and a thoughtful gesture.” -Ken Langone, founder...

“To my customer. I may not have the answer, but I’ll find it. I may not have the time, but I’ll make...

In the world of customer service improvement, we talk about the need to ask questions and listen. Let the...

Here’s an easy way to spot a successful organization. When you do business with someone observe how they...