January 2021 - Improve Customer Service Skills

Customers expect (and deserve) more

If you’ve been paying attention, you know things have changed in the world of business. As customers, we are...

Politeness goes far, yet costs nothing. -Samuel Smile Related Articles: Customer Service Quote...

Last weekend I spoke at the Ensemble Travel Group 2009 International Conference. It was held at the Fairmont Banff...

The fastest way to increase customer loyalty is by improving the quality of customer service you deliver. In fact,...

When you start viewing your customers as interruptions, you’re going to have problems. -Kate...

Here is your Daily Dose of Amazing Service: Never let your customer repeat themselves. And here are some...