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Improve Customer Service Skills | Amazing Service Guy

Month: October 2020

Improve Customer Service

Lessons from Groundhog Day

Amazing Service GuyOctober 30, 2020
One of my favorite movies is a Bill Murray classic: Groundhog Day. I’ll watch anything with Bill Murray but the...
Improve Customer Service

Here’s how to “wow” your customers

Amazing Service GuyOctober 27, 2020
Amazing Service Tip: Do something positive and unexpected When you do something for a customer (or anyone)...
Custom Service Quote

Customer Service Quote for October 8, 2009

Amazing Service GuyOctober 24, 2020
Teach this triple truth to all: A generous heart, kind speech, and a life of service and compassion are the things...
Customer Experience

See things from your customer’s perspective

Amazing Service GuyOctober 21, 2020
I’m a regular reader of Not Always Right, a blog where employees post funny (and sometimes educational)...
Customer Service Complaints 

Never blame defend or explain (part 2)

Amazing Service GuyOctober 18, 2020
Last week my wife and I had dinner at one our usual haunts. After giving some feedback to our server about one...
Customer Feedback

Remember and share customer feedback

Amazing Service GuyOctober 15, 2020
Here is your Daily Dose of Amazing Service: Remember and share customer feedback And here are some...
Social Media & Customer Service

Customer Service Example: Meet your customers where they are

Amazing Service GuyOctober 12, 2020
Yesterday I emailed the company that makes the thermostat used in our house. It’ s big company, a major player...
Improve Customer Service

Better customer service means respecting their opinion

Amazing Service GuyOctober 9, 2020
Here is your Daily Dose of Amazing Service: Respect your customer’s opinion And here are some...
Social Media & Customer Service

Do you know companies like this?

Amazing Service GuyOctober 6, 2020
Logically we know when customers complain, they’re giving us useful information. But emotionally we don’t...
Customer Service Complaints 

More advice on how to handle customer complaints

Amazing Service GuyOctober 3, 2020
A persistently popular topic is how to handle customer complaints. We hate to get complaints but we know we need...

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Recent Posts

  • Customer Service Training Workshop in Tahoe
  • Customer Service Week 2013 News and Notes
  • How to Beat the Recession – Part 3
  • Five Ways to Improve Customer Service Starting Today
  • Customer Service Quote for May 6, 2009

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