September 2020 - Improve Customer Service Skills

Customer Service Quote for October 2, 2009

Statistics suggest that when customers complain, business owners and managers ought to get excited about it. The...

Don’t tell people how to do things. Tell them what to do and let them surprise you with their...

When we do more than we are paid to do, eventually we will be paid more for what we do. -Zig ZiglarAuthor...

Smart companies today are connecting better with their customers. Rather than focusing on how to cut costs they...

“If you make customers unhappy in the real world, they might each tell six friends. If you make customers unhappy...

Here is your Daily Dose of Amazing Service: Get back to the basics And here are some additional thoughts...

If you want to be creative in your company, your career, your life, all it takes is one easy step… the...

One customer well taken care of could be more valuable than $10,000 worth of advertising. -Jim...

Here’s why so many companies have a customer retention problem. Ironically, this customer service example is from...

They’ll never get it their way if we always do it our way. -Mike LaneAuthor of: The Wisdom of Yawdy...