Customer Retention Tip: Ask your customers what they want
Customer Retention Tip: Ask your customers what they want. This is different than what they expect. What...
Month: January 2020
Customer Service Quote for November 5, 2009
“Every employee who deals with clients must have the authority to handle complaints.” -Carl...
Customer Service Quote for August 11, 2009
It is not the employer who pays the wages. Employers only handle the money. It is the customer who pays the...
Customer Service Quote for August 10, 2009
Nothing is ever lost by courtesy. It is the cheapest of pleasures, costs nothing, and conveys much. It pleases...
Let Your Customer Talk
When a customer is speaking it’s not just an opportunity for them to explain something. They might also be...
Engage Your Customers by Having Fun
Here is your Daily Dose of Amazing Service: Engage your customers by having fun And here are some...
Use grit to improve your customer service delivery
Here is your Daily Dose of Amazing Service: Use grit to improve your customer service delivery And here...
Is there such a thing as too much customer service?
In my world customer service is a high priority. It’s easy to argue that it’s never been more important....
Customer Service Quote for August 13, 2009
“Make it easy for your customers to talk to you.” -Kevin StirtzAuthor of: More Loyal Customers: 21...
Know what your customers want
Here is your Daily Dose of Amazing Service: Know what your customers want And here are some additional...
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