December 2019 - Improve Customer Service Skills

What are you really doing for your customers?

We hear a lot about customer experience and going the extra mile for our customers. And these are good things....

One of best ways to teach customer service (or any behavior) is with role modeling. When you, as a leader, show...

I need your help! Here at Amazing Service Guy Headquarters, I’m busy planning a new set of customer...

I’ve had a theory for a while about how many companies handle customer complaints. I call it the “do only as...

Here is your Daily Dose of Amazing Service: Treat your customers like special guests And here are some...

Champions keep playing until they get it right. -Billie Jean King Related Articles: Customer Service...

These days a lot of us talk about customer retention. And we should. It’s a big deal. If our customers are...

One of the principles of Amazing Customer Service is to talk with your customers. So I do this. Since my...

Learn to say thank you every time. -Jill Griffin Author of: Customer Loyalty: How to Earn It, How to...

We see our customers as invited guests to a party, and we are the hosts. It’s our job every day to make every...

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