October 2019 - Improve Customer Service Skills

Customer Service Quote for July 8, 2009

“This may seem simple, but you need to give customers what they want, not what you think they want. And, if you...

“Watch your thoughts, for they become words, Choose your words, for they become actions. Understand your...

We’re all used to talking with automated systems when we call customer service at most companies. It’s become...

Here is your Daily Dose of Amazing Service: Create a daily reminder of amazing customer service. And here...

Here is your Daily Dose of Amazing Service: Don’t multitask while helping your customer. And here are...

It seems whenever we talk about finding and targeting our customers, we focus on who they are. Are they young,...

Here is your Daily Dose of Amazing Service: Respond to every customer every time. And here are some additional...

I talk and write a lot about giving our customers what they want. Because if we fail to give them what they want...

Here is your Daily Dose of Amazing Service: Ask your customers to grade you. And here are some additional...

Referrals are a hot topic. And they should be. Many businesses rely more on referrals than any other source of...

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