Give Your Customers Your Name
Here is your Daily Dose of Amazing Service: Give your customer your name first. And here are some additional...
Month: May 2019
Top 10 Social Media Brand Segments
Social media products and websites continue to gain popularity in use and value in connecting people. Almost...
Why Does Jay Leno Like Subway?
Why Does Jay Leno Like Subway? This article was written by: Kevin Stirtz - who has...
A Customer Experience Lesson from Microsoft
A couple months ago I tried an open source word processor, AbiWord . It’s a decent product and does everything...
Make it Personal But Don’t Take it Personally
Here is your Daily Dose of Amazing Service: Make it personal but don’t take it personally. And here are some...
For Better Customer Service, Face the Person You’re Speaking With
Here is your Daily Dose of Amazing Service: Face the person you’re speaking with And here are some...
Customer Service Advice: Lose the Scripts. Hire Friendly.
The secret to improving customer service (and therefore, increasing customer loyalty) is simple: Hire friendly...
Be More Responsive Than Anyone Else
Here is your Daily Dose of Amazing Service: Be more responsive than anyone else. And here are some additional...
