February 2019 - Improve Customer Service Skills

How to Handle Customer Complaints: Tip 5

Here is your Daily Dose of Amazing Service: When handling a customer complaint, assure them you’ll fix the...

Customer Service Book Review: Monday Morning Customer Service by David Reed and David Cottrell Monday Morning...

“Customer complaints are just feedback and feedback is priceless.” -Kevin StirtzAuthor of: More Loyal...

“Our only source of competitive advantage is our people and the service they provide.” -Carl...

Here is your Daily Dose of Amazing Service: Stay flexible when you work with your customers. And here are...

Here is your Daily Dose of Amazing Service: Make your customers happy. And here are some additional thoughts...