Customer Experience For More Loyal Customers, Manage Your Points of Experience Amazing Service GuyFebruary 26, 2019 Our companies are created by every action taken by employees. These actions create Points of Experience (POE)....
Improve Customer Service Has the Recession Improved Customer Service? Amazing Service GuyFebruary 23, 2019 Has the Recession Improved Customer Service? We hear a lot of talk about how the recession has...
Customer Service Complaints How to Handle Customer Complaints: Tip 5 Amazing Service GuyFebruary 20, 2019 Here is your Daily Dose of Amazing Service: When handling a customer complaint, assure them you’ll fix the...
Social Media & Customer Service Do Your Customers Use Twitter? (How to Find Out) Amazing Service GuyFebruary 17, 2019 With all the buzz about Twitter as a customer service tool and many well known companies diving in, you...
Customer Service Books Customer Service Book Review: Monday Morning Customer Service Amazing Service GuyFebruary 14, 2019 Customer Service Book Review: Monday Morning Customer Service by David Reed and David Cottrell Monday Morning...
Improve Customer Service Customer Service Quote for May 12, 2009 Amazing Service GuyFebruary 11, 2019 “Customer complaints are just feedback and feedback is priceless.” -Kevin StirtzAuthor of: More Loyal...
Improve Customer Service Customer Service Quote for May 7, 2009 Amazing Service GuyFebruary 8, 2019 “Our only source of competitive advantage is our people and the service they provide.” -Carl...
Improve Customer Service Improve Customer Service by Staying Flexible Amazing Service GuyFebruary 5, 2019 Here is your Daily Dose of Amazing Service: Stay flexible when you work with your customers. And here are...
Customer Service Skills Keep Your Customers Coming back by Making them Happy Amazing Service GuyFebruary 2, 2019 Here is your Daily Dose of Amazing Service: Make your customers happy. And here are some additional thoughts...