What’s Your Job?
Last night my wife and I watched some of the best hockey I’ve seen in years. At the urging of two of our nieces...
Month: November 2018
JPMorgan Chase Backtracks on Fees After Firestorm of Feedback
Mega-bank and credit card issuer JPMorgan Chase & Co. has decided to stop charging certain monthly fees. And...
AOL Tops in Customer Service, aka the “Best of a Bad Bunch”
In a recent report published by Forrester, AOL earned the top score among the USA’s largest Internet Service...
Customer Surveys Don’t Always Tell the Whole Story
Last week I read that the Minneapolis – St. Paul (MSP) Airport had been named the best large airport in...
