Skip to content
Menu
  • Blog
  • Books
  • Training
  • News
  • Search
  • Blog
  • Books
  • Training
  • News
Improve Customer Service Skills | Amazing Service Guy

Month: October 2018

Customer Service News

Dell’s Steve Schuckenbrock Discusses Customer Service (Sort of)

Amazing Service GuyOctober 30, 2018
(Note: This interview was done by ComputerWorld. Schuckenbrock was CIO of Dell at the time of the...
Customer Service Skills

For Better Customer Service, Affirm Your Company Values

Amazing Service GuyOctober 27, 2018
Earlier,  I wrote about a hotel where the staff routinely lied to their customers.  They misled them by booking...
Customer Experience

I’ll Take a Number Three Please

Amazing Service GuyOctober 24, 2018
Some years ago (I can’t even remember how long ago) one of the biggest and most influential fast food chains in...
Customer Feedback

Customer Service Recovery Gone Awry

Amazing Service GuyOctober 21, 2018
Here’s an example of how not to resolve a customer complaint. It’s real, it’s recent and it’s all too...
Customer Service News

How Would Your Phone Calls Look in Person?

Amazing Service GuyOctober 18, 2018
We all know what the typical customer service call center experience is like. It’s so entrenched in our culture,...
Amazing Service Guy Named Top 25 Author by CustomerThink.com Customer Service News

Amazing Service Guy Named Top 25 Author by CustomerThink.com

Amazing Service GuyOctober 9, 2018
The nice people at CustomerThink.com have listed me as one of their Top 25 Authors! This group of...

As Featured In

zendesk logo wnyc logo hubspot logo entrepeneur logo customer think logo

Recent Posts

  • Customer Service Training Workshop in Tahoe
  • Customer Service Week 2013 News and Notes
  • How to Beat the Recession – Part 3
  • Five Ways to Improve Customer Service Starting Today
  • Customer Service Quote for May 6, 2009

Archives

  • December 2022
  • November 2022
  • October 2022
  • September 2022
  • August 2022
  • July 2022
  • June 2022
  • May 2022
  • April 2022
  • March 2022
  • February 2022
  • January 2022
  • December 2021
  • November 2021
  • October 2021
  • September 2021
  • August 2021
  • July 2021
  • June 2021
  • May 2021
  • April 2021
  • March 2021
  • February 2021
  • January 2021
  • December 2020
  • November 2020
  • October 2020
  • September 2020
  • August 2020
  • July 2020
  • June 2020
  • May 2020
  • April 2020
  • March 2020
  • February 2020
  • January 2020
  • December 2019
  • November 2019
  • October 2019
  • September 2019
  • August 2019
  • July 2019
  • June 2019
  • May 2019
  • April 2019
  • March 2019
  • February 2019
  • January 2019
  • December 2018
  • November 2018
  • October 2018
  • September 2018
  • August 2018
  • July 2018
  • April 2018
  • March 2018
  • February 2018

Categories

  • Custom Service Quote
  • Customer Experience
  • Customer Feedback
  • Customer Service Books
  • Customer Service Complaints 
  • Customer Service News
  • Customer Service Skills
  • Customer Service Training
  • Improve Customer Service
  • People & Relationships
  • Social Media & Customer Service
  • Success
  • Uncategorized

Copyright © 2023 Improve Customer Service Skills | Amazing Service Guy. All Rights Reserved.

Codilight Theme by FameThemes