July 2018 - Improve Customer Service Skills

Amazing Service Guy Interviewed on Fashion 411 with Barbra Horowitz

A few weeks ago I got a call from Barbra Horowitz. Barbra is a personal stylist who works with celebrities and...

Get out your calendars. next week I am speaking to a group of medical professionals who are also entrepreneurs....

Kevin Stirtz’s Amazing Customer Service Rule #23 Never leave them wondering. I call my insurance company...

It’s finally here! Customer Service Week is upon us once again. Every year it gets bigger and better. I...

This summer I’ve had fun. My newest client happens to be the host organization for one of the largest events in...

At some level we’re all grateful for our customers. Because we know without them we would not have a...

This morning I read a surprising story in my hometown newspaper, the Minneapolis StarTribune. A Target...

The economic impact an event like the Republican National Convention has on a host city is tremendous. But if the...

Kevin’s Amazing Customer Service rule# 22: Help your customers get the outcomes they want. Our...

Much of how we help people deliver better customer service is with examples. These are fun and useful...

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