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Radio Shack Employee Charged with Hitting Customer

You know you’ve wanted to. We all have. “You want customer service, I’ll give you customer service”. ...

Here is your Daily Dose of Amazing Service: Would you do business with you? -Linda Silverman Goldzimer And...

“Life is change. Growth is optional. Choose wisely.” -Karen Kaiser Clark Related Articles:...

Last week I was reminded of how expertly and efficiently a company could drive away a new customer. It was...

Customer feedback is vitally important to organizations of all kinds. It gives you direct knowledge about what...

In a recent article on airline performance and customer service, the author cites the 19th annual Airline...