Home - Improve Customer Service Skills

Customer Service Quote for May 6, 2009

“Customer service is everyone’s job.” -Kevin StirtzAuthor of: More Loyal Customers: 21 Real World...

When it seems all we hear is bad news, it can be easy for us to join in the chorus. It can seem natural to...

This Saturday, June 27, you can hear the Amazing Service Guy on live radio in the Twin Cities. I’ll be a guest...

Despite all the bad news we hear in the media, there are good things happening in our economy. You just have to...

A couple months ago I was managing an event for a nonprofit I work with. Prior to the event our speaker indicated...

Today I was part of a panel discussion on BlogTalkRadio where we discussed which is more important: “Focus on...