Here is your Daily Dose of Amazing Service: Be consistent And here are some additional thoughts on this topic… I’m a fan of the various sub and sandwich shops that have sprung up in the past few years. They enable me to eat healthy and conveniently. And though the are all different, they all are good enough to patronize. But the shops that get my loyalty stand out in a big way. They are consistent.
Jay Leno and I both enjoy Subway. While I can’t speak for Jay, I can tell you why I like it. They offer relatively healthy food fast and at a fair price. And, usually you get the same experience no matter where you are.The Subway in Montgomeryville, PA offers the same basic experience as the one in LaJolla, CA. There is value in this. It brings familiarity and comfort to people. It’s nice to know what to expect and then get it, whether you’re at home or 1,000 miles away. And if you get a little more than you want [...]
Jay Leno was spotted hauling some subs out of an LA Subway yesterday. It’s nice to see the late night superstar and I have at least one thing in common. Like Jay Leno, I am a sub shop customer. In my town we have a mixed bag of sandwich shops, from the biggies (you know: Subway, Quiznos, Jimmy John’s) to unique locals, like the Blue Ox (one of my faves). This variety is good because I tend to get bored easily. It’s nice to be able to shop around. Which makes me wonder, what keeps people (like Leno) coming back [...]