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	<title>AmazingServiceGuy.com &#187; stress</title>
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		<title>Be grouchy on your own time</title>
		<link>http://amazingserviceguy.com/2473/grouchy-customer-service/</link>
		<comments>http://amazingserviceguy.com/2473/grouchy-customer-service/#comments</comments>
		<pubDate>Mon, 18 Jan 2010 17:04:42 +0000</pubDate>
		<dc:creator>Kevin Stirtz</dc:creator>
				<category><![CDATA[People & Relationships]]></category>
		<category><![CDATA[Attitude]]></category>
		<category><![CDATA[customer service tips]]></category>
		<category><![CDATA[motivation]]></category>
		<category><![CDATA[rude]]></category>
		<category><![CDATA[stress]]></category>

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		<description><![CDATA[It&#8217;s not always easy to keep a good attitude and a smiling face when we&#8217;re helping our customers.  We all have many stressors that can get in the way of staying positive and friendly. It&#8217;s especially hard when customers are rude, inconsiderate or just plain ornery. Perhaps the hardest thing to do is to behave [...]]]></description>
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		<title>Know your purpose</title>
		<link>http://amazingserviceguy.com/2385/know-your-purpose/</link>
		<comments>http://amazingserviceguy.com/2385/know-your-purpose/#comments</comments>
		<pubDate>Tue, 15 Dec 2009 17:06:54 +0000</pubDate>
		<dc:creator>Kevin Stirtz</dc:creator>
				<category><![CDATA[People & Relationships]]></category>
		<category><![CDATA[Attitude]]></category>
		<category><![CDATA[choose to be amazing]]></category>
		<category><![CDATA[customer service tips]]></category>
		<category><![CDATA[motivation]]></category>
		<category><![CDATA[stress]]></category>

		<guid isPermaLink="false">http://amazingserviceguy.com/?p=2385</guid>
		<description><![CDATA[Here is your Daily Dose of Amazing Service: Know your purpose And here are some additional thoughts on this topic… I heard a segment on our local radio recently about more soldiers getting deployed overseas.  They interviewed parents and spouses and soldiers themselves. These situations are always hard but when they happen around the holidays [...]]]></description>
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		<title>Customer Service Quote for November 30, 2009</title>
		<link>http://amazingserviceguy.com/2313/customer-service-quote-for-november-30-2009/</link>
		<comments>http://amazingserviceguy.com/2313/customer-service-quote-for-november-30-2009/#comments</comments>
		<pubDate>Mon, 30 Nov 2009 15:12:48 +0000</pubDate>
		<dc:creator>Kevin Stirtz</dc:creator>
				<category><![CDATA[Customer Service Quotes]]></category>
		<category><![CDATA[Attitude]]></category>
		<category><![CDATA[culture]]></category>
		<category><![CDATA[customer service tips]]></category>
		<category><![CDATA[motivation]]></category>
		<category><![CDATA[stress]]></category>

		<guid isPermaLink="false">http://amazingserviceguy.com/?p=2313</guid>
		<description><![CDATA[&#8220;Anything that we can do to help foster the intellect and spirit and emotional growth of our fellow human beings, that is our job…Life is for service.&#8221; -Fred Rogers Related Articles:Customer Service Quote for May 5, 2009Customer Service Quote for November 17, 2009Customer Service Quote for November 12, 2009Customer Service Quote for November 4, 2009Customer [...]]]></description>
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		<slash:comments>0</slash:comments>
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		<title>Customer Service Quote for November 13, 2009</title>
		<link>http://amazingserviceguy.com/2274/customer-service-quote-for-november-13-2009/</link>
		<comments>http://amazingserviceguy.com/2274/customer-service-quote-for-november-13-2009/#comments</comments>
		<pubDate>Fri, 13 Nov 2009 09:05:55 +0000</pubDate>
		<dc:creator>Kevin Stirtz</dc:creator>
				<category><![CDATA[Customer Service Quotes]]></category>
		<category><![CDATA[Attitude]]></category>
		<category><![CDATA[choose to be amazing]]></category>
		<category><![CDATA[customer service tips]]></category>
		<category><![CDATA[motivation]]></category>
		<category><![CDATA[stress]]></category>

		<guid isPermaLink="false">http://amazingserviceguy.com/?p=2274</guid>
		<description><![CDATA[&#8220;Pretend that every single person you meet has a sign around his or her neck that says: &#8216;Make me feel important&#8217;.&#8221; -Mary Kay Ash Author of The Mary Kay Way: Timeless Principles from America&#8217;s Greatest Woman Entrepreneur Related Articles:Customer Service Quote for December 3, 2009Customer Service Quote for November 5, 2009Customer Service Quote for November [...]]]></description>
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		<title>To improve customer service coach your peers</title>
		<link>http://amazingserviceguy.com/2137/coach-peers/</link>
		<comments>http://amazingserviceguy.com/2137/coach-peers/#comments</comments>
		<pubDate>Thu, 15 Oct 2009 15:57:57 +0000</pubDate>
		<dc:creator>Kevin Stirtz</dc:creator>
				<category><![CDATA[Improve Customer Service]]></category>
		<category><![CDATA[Attitude]]></category>
		<category><![CDATA[coach]]></category>
		<category><![CDATA[customer service tips]]></category>
		<category><![CDATA[improve customer service]]></category>
		<category><![CDATA[motivation]]></category>
		<category><![CDATA[stress]]></category>

		<guid isPermaLink="false">http://amazingserviceguy.com/?p=2137</guid>
		<description><![CDATA[Here is your Daily Dose of Amazing Service: To improve customer service coach your peers And here are some additional thoughts on this topic… One of the best things about coaching is that when we help others by coaching we learn as much, if not more, than they do. By focusing on helping and doing [...]]]></description>
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		<slash:comments>0</slash:comments>
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		<title>Customer Retention Tip: Let your employees be real</title>
		<link>http://amazingserviceguy.com/2073/customer-retention-tip-let-your-employees-be-real/</link>
		<comments>http://amazingserviceguy.com/2073/customer-retention-tip-let-your-employees-be-real/#comments</comments>
		<pubDate>Wed, 30 Sep 2009 09:26:48 +0000</pubDate>
		<dc:creator>Kevin Stirtz</dc:creator>
				<category><![CDATA[People & Relationships]]></category>
		<category><![CDATA[Attitude]]></category>
		<category><![CDATA[customer loyalty]]></category>
		<category><![CDATA[Customer Retention]]></category>
		<category><![CDATA[happy employees]]></category>
		<category><![CDATA[motivation]]></category>
		<category><![CDATA[retention]]></category>
		<category><![CDATA[scripts]]></category>
		<category><![CDATA[stress]]></category>

		<guid isPermaLink="false">http://amazingserviceguy.com/?p=2073</guid>
		<description><![CDATA[Too many managers think they can plan and script and train employees how to handle every customer situation. It&#8217;s even worse with offshore call centers. As a customer you can tell when these people are forced to use scripts. It can be a painful process to participate in.  And it&#8217;s a massively ineffective way to [...]]]></description>
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		<slash:comments>2</slash:comments>
		</item>
		<item>
		<title>Motivate yourself to deliver Amazing Customer Service</title>
		<link>http://amazingserviceguy.com/2039/motivate-yourself-to-deliver-amazing-customer-service/</link>
		<comments>http://amazingserviceguy.com/2039/motivate-yourself-to-deliver-amazing-customer-service/#comments</comments>
		<pubDate>Mon, 21 Sep 2009 16:04:02 +0000</pubDate>
		<dc:creator>Kevin Stirtz</dc:creator>
				<category><![CDATA[Improve Customer Service]]></category>
		<category><![CDATA[Attitude]]></category>
		<category><![CDATA[improve customer service]]></category>
		<category><![CDATA[motivation]]></category>
		<category><![CDATA[Stephen Covey]]></category>
		<category><![CDATA[stress]]></category>

		<guid isPermaLink="false">http://amazingserviceguy.com/?p=2039</guid>
		<description><![CDATA[Here is your Daily Dose of Amazing Service: Motivate yourself to deliver Amazing Customer Service And here are some additional thoughts on this topic… Stephen Covey says there are three requirements for us to create a new habit. One is knowledge of what and why we should change. The second is the skill(s) we need. [...]]]></description>
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		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Improve customer service by putting yourself in your customer&#8217;s shoes</title>
		<link>http://amazingserviceguy.com/2024/improve-customer-service-by-putting-yourself-in-your-customers-shoes/</link>
		<comments>http://amazingserviceguy.com/2024/improve-customer-service-by-putting-yourself-in-your-customers-shoes/#comments</comments>
		<pubDate>Mon, 14 Sep 2009 16:11:31 +0000</pubDate>
		<dc:creator>Kevin Stirtz</dc:creator>
				<category><![CDATA[Improve Customer Service]]></category>
		<category><![CDATA[Attitude]]></category>
		<category><![CDATA[Customer Experience]]></category>
		<category><![CDATA[Customer Perspective]]></category>
		<category><![CDATA[customer service complaint]]></category>
		<category><![CDATA[customer-experience]]></category>
		<category><![CDATA[improve customer service]]></category>
		<category><![CDATA[motivation]]></category>
		<category><![CDATA[stress]]></category>

		<guid isPermaLink="false">http://amazingserviceguy.com/?p=2024</guid>
		<description><![CDATA[Here is your Daily Dose of Amazing Service: Put yourself in their shoes And here are some additional thoughts on this topic… Think about when you’re the customer. How do you feel and what do you want from people you buy from? What are the top three things you want from them? Most people want [...]]]></description>
		<wfw:commentRss>http://amazingserviceguy.com/2024/improve-customer-service-by-putting-yourself-in-your-customers-shoes/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Serve others because it feels good</title>
		<link>http://amazingserviceguy.com/1987/serve-others-because-it-feels-good/</link>
		<comments>http://amazingserviceguy.com/1987/serve-others-because-it-feels-good/#comments</comments>
		<pubDate>Wed, 02 Sep 2009 11:11:18 +0000</pubDate>
		<dc:creator>Kevin Stirtz</dc:creator>
				<category><![CDATA[People & Relationships]]></category>
		<category><![CDATA[Attitude]]></category>
		<category><![CDATA[motivation]]></category>
		<category><![CDATA[stress]]></category>

		<guid isPermaLink="false">http://amazingserviceguy.com/?p=1987</guid>
		<description><![CDATA[Here is your Daily Dose of Amazing Service… Serve others because it feels good And here are some additional thoughts on this topic… Recently I had lunch with a friend. He told me about his current volunteer projects, one of which included mentoring prisoners or those recently released from prison. When I asked him why [...]]]></description>
		<wfw:commentRss>http://amazingserviceguy.com/1987/serve-others-because-it-feels-good/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
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		<title>Create a Daily Reminder of Amazing Customer Service</title>
		<link>http://amazingserviceguy.com/1745/create-a-daily-reminder-of-amazing-customer-service/</link>
		<comments>http://amazingserviceguy.com/1745/create-a-daily-reminder-of-amazing-customer-service/#comments</comments>
		<pubDate>Thu, 09 Jul 2009 09:08:09 +0000</pubDate>
		<dc:creator>Kevin Stirtz</dc:creator>
				<category><![CDATA[People & Relationships]]></category>
		<category><![CDATA[Attitude]]></category>
		<category><![CDATA[daily reminder]]></category>
		<category><![CDATA[motivation]]></category>
		<category><![CDATA[stress]]></category>

		<guid isPermaLink="false">http://amazingserviceguy.com/?p=1745</guid>
		<description><![CDATA[Here is your Daily Dose of Amazing Service: Create a daily reminder of amazing customer service. And here are some additional thoughts on this topic&#8230; Delivering amazing customer service is not complicated. It&#8217;s something we all know how to do. The real challenge is doing it every time with every customer. Things get in the [...]]]></description>
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		<slash:comments>0</slash:comments>
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