AmazingServiceGuy.com » retention http://amazingserviceguy.com Customer service training, books, courses and other resources Fri, 25 May 2012 18:22:30 +0000 en hourly 1 http://wordpress.org/?v=3.3.2 Recognize your loyal customers http://amazingserviceguy.com/2302/recognize/ http://amazingserviceguy.com/2302/recognize/#comments Mon, 23 Nov 2009 23:09:56 +0000 Kevin Stirtz http://amazingserviceguy.com/?p=2302 http://amazingserviceguy.com/2302/recognize/feed/ 2 Don’t let your customer repeat themselves http://amazingserviceguy.com/2171/never-let-your-customer-repeat-themselves-2/ http://amazingserviceguy.com/2171/never-let-your-customer-repeat-themselves-2/#comments Thu, 22 Oct 2009 19:25:58 +0000 Kevin Stirtz http://amazingserviceguy.com/?p=2171 http://amazingserviceguy.com/2171/never-let-your-customer-repeat-themselves-2/feed/ 0 Do you know companies like this? http://amazingserviceguy.com/2110/customer-reduction/ http://amazingserviceguy.com/2110/customer-reduction/#comments Thu, 08 Oct 2009 14:15:04 +0000 Kevin Stirtz http://amazingserviceguy.com/?p=2110 http://amazingserviceguy.com/2110/customer-reduction/feed/ 0 Here’s how to “wow” your customers http://amazingserviceguy.com/2107/wow-your-customers/ http://amazingserviceguy.com/2107/wow-your-customers/#comments Wed, 07 Oct 2009 15:54:10 +0000 Kevin Stirtz http://amazingserviceguy.com/?p=2107 http://amazingserviceguy.com/2107/wow-your-customers/feed/ 0 Better customer service means respecting their opinion http://amazingserviceguy.com/2085/better-customer-service-means-respecting-their-opinion/ http://amazingserviceguy.com/2085/better-customer-service-means-respecting-their-opinion/#comments Thu, 01 Oct 2009 20:50:31 +0000 Kevin Stirtz http://amazingserviceguy.com/?p=2085 http://amazingserviceguy.com/2085/better-customer-service-means-respecting-their-opinion/feed/ 0 T-Mobile continues to dominate in customer service http://amazingserviceguy.com/2075/t-mobile-continues-to-dominate-in-customer-service/ http://amazingserviceguy.com/2075/t-mobile-continues-to-dominate-in-customer-service/#comments Wed, 30 Sep 2009 15:07:50 +0000 Kevin Stirtz http://amazingserviceguy.com/?p=2075 http://amazingserviceguy.com/2075/t-mobile-continues-to-dominate-in-customer-service/feed/ 0 Customer Retention Tip: Let your employees be real http://amazingserviceguy.com/2073/customer-retention-tip-let-your-employees-be-real/ http://amazingserviceguy.com/2073/customer-retention-tip-let-your-employees-be-real/#comments Wed, 30 Sep 2009 09:26:48 +0000 Kevin Stirtz http://amazingserviceguy.com/?p=2073 http://amazingserviceguy.com/2073/customer-retention-tip-let-your-employees-be-real/feed/ 2 United Airlines provides today’s (unfortunate) customer service example http://amazingserviceguy.com/2069/united-airlines-provides-todays-unfortunate-customer-service-example/ http://amazingserviceguy.com/2069/united-airlines-provides-todays-unfortunate-customer-service-example/#comments Tue, 29 Sep 2009 21:44:43 +0000 Kevin Stirtz http://amazingserviceguy.com/?p=2069 http://amazingserviceguy.com/2069/united-airlines-provides-todays-unfortunate-customer-service-example/feed/ 0 J. C. Penney uses questionable tactics to ‘reward’ loyal customers http://amazingserviceguy.com/2017/j-c-penney-uses-questionable-tactics-to-reward-loyal-customers/ http://amazingserviceguy.com/2017/j-c-penney-uses-questionable-tactics-to-reward-loyal-customers/#comments Fri, 11 Sep 2009 15:11:28 +0000 Kevin Stirtz http://amazingserviceguy.com/?p=2017 http://amazingserviceguy.com/2017/j-c-penney-uses-questionable-tactics-to-reward-loyal-customers/feed/ 3 Abercrombie feels the sting of bad customer service http://amazingserviceguy.com/2012/abercrombie-fitch-feels-the-sting-of-bad-customer-service/ http://amazingserviceguy.com/2012/abercrombie-fitch-feels-the-sting-of-bad-customer-service/#comments Thu, 10 Sep 2009 22:21:11 +0000 Kevin Stirtz http://amazingserviceguy.com/?p=2012 http://amazingserviceguy.com/2012/abercrombie-fitch-feels-the-sting-of-bad-customer-service/feed/ 26