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	<title>AmazingServiceGuy.com &#187; restaurants</title>
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		<title>New law will start healthy conversations between restaurants and customers</title>
		<link>http://amazingserviceguy.com/2924/restaurant-calories-law/</link>
		<comments>http://amazingserviceguy.com/2924/restaurant-calories-law/#comments</comments>
		<pubDate>Wed, 24 Mar 2010 10:26:37 +0000</pubDate>
		<dc:creator>Kevin Stirtz</dc:creator>
				<category><![CDATA[Customer Service News]]></category>
		<category><![CDATA[conversations]]></category>
		<category><![CDATA[Customer Engagement]]></category>
		<category><![CDATA[Feedback]]></category>
		<category><![CDATA[improve customer service]]></category>
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		<description><![CDATA[Recently new legislation was passed that requires restaurant companies with 20 or more locations to publish calorie counts of the food they serve. They&#8217;re also required to make information on sodium, carbs and fat available at a customer&#8217;s request. It&#8217;s about time! If you know me, you know I&#8217;m no fan of over-regulating our businesses. [...]]]></description>
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		<title>Customer service and calorie counts</title>
		<link>http://amazingserviceguy.com/2822/customer-service-and-calorie-counts/</link>
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		<pubDate>Fri, 05 Mar 2010 14:13:43 +0000</pubDate>
		<dc:creator>Kevin Stirtz</dc:creator>
				<category><![CDATA[Customer Service News]]></category>
		<category><![CDATA[customer focus]]></category>
		<category><![CDATA[extra mile]]></category>
		<category><![CDATA[restaurants]]></category>

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		<description><![CDATA[Three Florida legislators have proposed a bill that would require restaurants to list calorie counts on their menus. While I know there are heated arguments on both sides of this issue, I like the idea. One reason I like it is because I&#8217;ve recently started counting calories and I am disappointed at being unable to [...]]]></description>
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		<title>See things from your customer&#8217;s view</title>
		<link>http://amazingserviceguy.com/2295/customer-view/</link>
		<comments>http://amazingserviceguy.com/2295/customer-view/#comments</comments>
		<pubDate>Wed, 18 Nov 2009 21:59:56 +0000</pubDate>
		<dc:creator>Kevin Stirtz</dc:creator>
				<category><![CDATA[Customer Experience]]></category>
		<category><![CDATA[Customer Perspective]]></category>
		<category><![CDATA[Customer Service Tips]]></category>
		<category><![CDATA[empathy]]></category>
		<category><![CDATA[restaurants]]></category>

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		<description><![CDATA[Here is your Daily Dose of Amazing Service: See things from your customer&#8217;s view And here are some additional thoughts on this topic… Every Saturday a bunch of us have breakfast at a local restaurant. We always ask for separate checks. This makes it easier when we pay. And, unless we have our regular server, [...]]]></description>
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		<title>Let your customer lead</title>
		<link>http://amazingserviceguy.com/2228/customer-lead/</link>
		<comments>http://amazingserviceguy.com/2228/customer-lead/#comments</comments>
		<pubDate>Fri, 06 Nov 2009 21:38:29 +0000</pubDate>
		<dc:creator>Kevin Stirtz</dc:creator>
				<category><![CDATA[Improve Customer Service]]></category>
		<category><![CDATA[Customer Experience]]></category>
		<category><![CDATA[customer service tips]]></category>
		<category><![CDATA[customer-experience]]></category>
		<category><![CDATA[restaurants]]></category>

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		<description><![CDATA[Here is your Daily Dose of Amazing Service: Let your customer lead And here are some additional thoughts on this topic… I can&#8217;t seem to sit down in a restaurant anymore without being offered something I have no interest in. Take sweet tea for example. Everywhere I go a server offers me sweet tea. Yet [...]]]></description>
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		<title>100 things restaurant staffers should never do (plus 1 more)</title>
		<link>http://amazingserviceguy.com/2206/100-things/</link>
		<comments>http://amazingserviceguy.com/2206/100-things/#comments</comments>
		<pubDate>Thu, 05 Nov 2009 08:55:06 +0000</pubDate>
		<dc:creator>Kevin Stirtz</dc:creator>
				<category><![CDATA[Improve Customer Service]]></category>
		<category><![CDATA[Attitude]]></category>
		<category><![CDATA[customer service standards]]></category>
		<category><![CDATA[improve customer service]]></category>
		<category><![CDATA[responsibility]]></category>
		<category><![CDATA[restaurants]]></category>

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		<description><![CDATA[Last week Bruce Buschel wrote an amusingly useful piece in the New York Times on what restaurant employees should and should not do. It has been popular. A search on Google now shows 124,000 links for the title of this article. This thrills me because the Buschel made some fine points. He offers excellent advice [...]]]></description>
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		<title>These Servers Only Want Generous Customers</title>
		<link>http://amazingserviceguy.com/1294/these-servers-only-want-generous-customers/</link>
		<comments>http://amazingserviceguy.com/1294/these-servers-only-want-generous-customers/#comments</comments>
		<pubDate>Wed, 17 Dec 2008 19:33:38 +0000</pubDate>
		<dc:creator>Kevin Stirtz</dc:creator>
				<category><![CDATA[Customer Service Skills]]></category>
		<category><![CDATA[culture]]></category>
		<category><![CDATA[restaurants]]></category>

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		<description><![CDATA[Yesterday while listening to NPR I heard a discussion about tipping trends for service people. A part of the discussion focused on tipping in restaurants and how many people tip less during a recession and some (a precious few) actually tip more. As a part of the program they had listeners call in to share [...]]]></description>
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