June 29, 2009
Here is your Daily Dose of Amazing Service: Improve Your Customer Service Every Day And here are some additional thoughts on this topic… In the world of customer service, you need to get better or you’ll fall behind. The Disney organization is well known as a model of quality customer service. And yet they constantly [...]
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June 24, 2009
Jay Leno and I both enjoy Subway. While I can’t speak for Jay, I can tell you why I like it. They offer relatively healthy food fast and at a fair price. And, usually you get the same experience no matter where you are.The Subway in Montgomeryville, PA offers the same basic experience as the [...]
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