If you make customers unhappy in the real world, they might each tell six friends. If you make customers unhappy on the Internet, they can each tell 6,000 friends.
-Jeff Bezos
Jeff Bezos: The Founder of Amazon.com
Published on 10 September 2009.
If you make customers unhappy in the real world, they might each tell six friends. If you make customers unhappy on the Internet, they can each tell 6,000 friends.
-Jeff Bezos
Jeff Bezos: The Founder of Amazon.com
Posted in All, TipsComments (0)
Published on 31 July 2009.
We see our customers as invited guests to a party, and we are the hosts. It’s our job every day to make every important aspect of the customer experience a little bit better.
-Jeff Bezos
Jeff Bezos: The Founder of Amazon.com
Posted in All, TipsComments (0)
Published on 10 July 2009.
“We see our customers as invited guests to a party, and we are the hosts. It’s our job every day to make every important aspect of the customer experience a little bit better.”
-Jeff Bezos
Jeff Bezos: The Founder of Amazon.com
Posted in All, TipsComments (0)
