inspiration

Customer Service Quote for May 13, 2009

May 13, 2009

“I think there’s a big difference between motivation and inspiration. You can accomplish stuff by motivating employees, but I think you could accomplish a lot more by inspiring them to a bigger vision that has meaning to them and that you’re passionate about.” -Tony Hsieh, CEO Zappos

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Soldiers Show us What Service Means

March 9, 2008

I was surprised to learn recently that the USA has thousands of people defending us who are not even American citizens. This news came by way of an article in my hometown paper, the StarTribune. The article features two National Guard soldiers who recently became U.S. citizens, even though they’ve served in our military for [...]

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