Published on 30 November 2009.
Here is your Daily Dose of Amazing Service:
You are the company
And here are some additional thoughts on this topic…
No matter what your role is, when you help a customer, in their eyes you are the company. What you do and how you do it becomes your company’s image, to the customers you serve.
Posted in All, TipsComments (0)
Published on 28 September 2009.
Here is your Daily Dose of Amazing Service:
You are your company’s brand
And here are some additional thoughts on this topic…
People do business with companies for a variety of reasons. One reason is the company’s brand or reputation. This is more than a logo or slogan. It’s what people think of a company and how they feel about it. Your brand will either attract customers or repel them.
Posted in All, LoyaltyComments (0)
shaun sayers: Thinking about it, it is a while since I have had ...
Stephen Hendren - presentation skills trainer: With reference to your customer objecting to the t...
Bill Hogg: Alan, thanks for commenting, you make valid points...
Melanie: It seems like the underlying issue of A&F is t...
Never again: I recently tried to order some items from their we...
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