Disney

Customer Service Quote for October 7, 2009

October 7, 2009

‘What time is the 3:00 parade?’ Is not a stupid question. -Dennis Snow Author of: Lessons from the Mouse: A Guide for Applying Disney World’s Secrets of Success to Your Organization, Your Career, and Life

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Improve Your Customer Service Every Day

June 29, 2009

Here is your Daily Dose of Amazing Service: Improve Your Customer Service Every Day And here are some additional thoughts on this topic… In the world of customer service, you need to get better or you’ll fall behind. The Disney organization is well known as a model of quality customer service. And yet they constantly [...]

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