We know good customer service can keep customers coming back. And most of us understand the power bad customer service has to hurt our business. Yet this simple lesson still falls on deaf ears at some large, well- known companies. Take Abercrombie & Fitch for example. A $3.5 billion-dollar retailer known for attitude in their [...]
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Kevin Stirtz
AmazingServiceGuy.com
Stirtz Group LLC
Minneapolis, MN 55337
952-212-4681AmazingServiceGuy.com provides over 600 free resources to help people and companies improve customer service and increase customer loyalty. Topics include how to improve customer service skills, customer service quick tips, expert customer service help, handling customer complaints and feedback, going the extra mile, successful service recovery, dealing with online customer reviews and how to use social media tools like Twitter, FaceBook and Google Plus to increase customer loyalty and customer engagement.
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