April 1, 2010
Last month I wrote about an article that suggests social media is driving growth in customer service jobs. While I haven’t decided if this is true, it does seem the customer service sector is seeing strong growth. Based on data from Indeed.com, there are 29% more customer service jobs available today than one month ago. [...]
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March 2, 2010
After looking at the trend data yesterday from Indeed.com, I ran across a post that also referenced customer service jobs. This is from Heidi Miller at Spoken Communications who talks about customer service trends. She referred to a Forbes article in which Andrea Ayers explains why “… customer service jobs will grow and grow”. In [...]
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