Customer Service Events

Customer service classes, courses, conferences, webinars, workshops, training, tweetups and others events to help us improve our customer service skills and keep more customers coming back.

Customer Service Conference to Focus on Loyalty and Retention

February 7, 2012

In March, the Multi-Channel Virtual Contact Center Conference will be held. As a virtual conference it will enable people from all over the world to participate without incurring travel costs or time. The conference, presented by CRMXchange, Yankee Group and Vanguard Communications, will focus largely on best practices in improving customer loyalty as well as [...]

Read the full article →

Customer service conference: The Customer & Loyalty World Show

November 26, 2011

SCG:QI, an integrated business research company with expertise in analyzing customer perceptions in social and traditional media along with their global partners EmPower Research USA, will host a conference topic of “Enhancing Customer Service and Experience through Social Media Analysis ” at The Customer & Loyalty World Show in Dubai on 29th November 2011. The [...]

Read the full article →