June 22, 2009
Welcome to the June 22 edition of the Customer Service Carnivale. This week we have contributions from across the globe with ideas and suggestions to help you improve your customer service. We start with Shaun Sayers at Capable People. Shaun asks what has happened to great customer service as he shares some of his recent [...]
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May 25, 2009
This week I am (once again) hosting the Customer Service Carnivale. And, because it’s Memorial Day, here’s a hat tip to the nice people at Jackpine Java in Park Rapids, MN for providing fast, reliable coffee and strong, tasty Wifi. Without them I’d be doing this via dial-up from a cabin. Not a pleasant thought! [...]
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