AmazingServiceGuy.com » communication http://amazingserviceguy.com Customer service training, books, courses and other resources Fri, 25 May 2012 18:22:30 +0000 en hourly 1 http://wordpress.org/?v=3.3.2 Misunderstanding is the natural state of our communication http://amazingserviceguy.com/2950/natural-state-of-our-communication/ http://amazingserviceguy.com/2950/natural-state-of-our-communication/#comments Fri, 26 Mar 2010 21:31:50 +0000 Kevin Stirtz http://amazingserviceguy.com/?p=2950 http://amazingserviceguy.com/2950/natural-state-of-our-communication/feed/ 0 Connect with your customers on their terms http://amazingserviceguy.com/2755/connect-with-your-customers-on-their-terms/ http://amazingserviceguy.com/2755/connect-with-your-customers-on-their-terms/#comments Thu, 25 Feb 2010 18:03:57 +0000 Kevin Stirtz http://amazingserviceguy.com/?p=2755 http://amazingserviceguy.com/2755/connect-with-your-customers-on-their-terms/feed/ 0 Never assume everything is clear to your customer http://amazingserviceguy.com/2627/your-customers-perspective/ http://amazingserviceguy.com/2627/your-customers-perspective/#comments Fri, 05 Feb 2010 17:32:56 +0000 Kevin Stirtz http://amazingserviceguy.com/?p=2627 http://amazingserviceguy.com/2627/your-customers-perspective/feed/ 4 Always close the loop http://amazingserviceguy.com/2614/always-close-the-loop/ http://amazingserviceguy.com/2614/always-close-the-loop/#comments Thu, 04 Feb 2010 11:03:16 +0000 Kevin Stirtz http://amazingserviceguy.com/?p=2614 http://amazingserviceguy.com/2614/always-close-the-loop/feed/ 0 Customer retention tip: Be easy to talk to http://amazingserviceguy.com/2375/easy-feedbac/ http://amazingserviceguy.com/2375/easy-feedbac/#comments Fri, 11 Dec 2009 16:32:39 +0000 Kevin Stirtz http://amazingserviceguy.com/?p=2375 http://amazingserviceguy.com/2375/easy-feedbac/feed/ 2 Be aware of language differences http://amazingserviceguy.com/2365/language-difference/ http://amazingserviceguy.com/2365/language-difference/#comments Thu, 10 Dec 2009 22:09:09 +0000 Kevin Stirtz http://amazingserviceguy.com/?p=2365 http://amazingserviceguy.com/2365/language-difference/feed/ 0 Social media rescues customers before company does http://amazingserviceguy.com/2330/social-media/ http://amazingserviceguy.com/2330/social-media/#comments Thu, 03 Dec 2009 17:33:13 +0000 Kevin Stirtz http://amazingserviceguy.com/?p=2330 http://amazingserviceguy.com/2330/social-media/feed/ 3 Educate your customers http://amazingserviceguy.com/2282/educate/ http://amazingserviceguy.com/2282/educate/#comments Mon, 16 Nov 2009 22:38:07 +0000 Kevin Stirtz http://amazingserviceguy.com/?p=2282 http://amazingserviceguy.com/2282/educate/feed/ 0 Don’t assume anything http://amazingserviceguy.com/2276/dont-assume-anything/ http://amazingserviceguy.com/2276/dont-assume-anything/#comments Fri, 13 Nov 2009 15:23:43 +0000 Kevin Stirtz http://amazingserviceguy.com/?p=2276 http://amazingserviceguy.com/2276/dont-assume-anything/feed/ 0 For better customer service, pretend you’re an eye doctor http://amazingserviceguy.com/2268/for-better-customer-service-pretend-you%e2%80%99re-an-eye-doctor/ http://amazingserviceguy.com/2268/for-better-customer-service-pretend-you%e2%80%99re-an-eye-doctor/#comments Thu, 12 Nov 2009 11:34:46 +0000 Kevin Stirtz http://amazingserviceguy.com/?p=2268 http://amazingserviceguy.com/2268/for-better-customer-service-pretend-you%e2%80%99re-an-eye-doctor/feed/ 0